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Pegasystems Inc.

Pega Low-Code BPM

Composite Score

8.2 /10

CX Score

8.4 /10

45 Reviews Write a Review

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What is Pega Low-Code BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details

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Awards & Recognition

Pega Low-Code BPM won the following awards in the Low-Code Business Process Management - Enterprise category

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2026 Emotional Footprint Champion

Latest Award, 2026

Contract Negotiation

2024

Pega Low-Code BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega Low-Code BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Low-Code BPM?

0% Negative

9% Neutral

91% Positive

Pros

Trustworthy
Caring
Acts with Integrity
Helps Innovate

Feature Ratings

Average 80

Process Workflow Designer

Process Automation Templates

Low-Code Automation

Process Library

In-App Automated Workflows

Content Management

Process Simulation

Real-time Process Analysis

Collaboration

Permissions and Governance

BPMN Compliance

Vendor Capability Ratings

Average 78

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.2

View Pega Low-Code BPM in this category (opens in a new tab)

Pega Low-Code BPM Reviews

Connie L.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing Support for Software Development

Likeliness to Recommend

9 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega Low-Code delivers options for low code development.

What is your favorite aspect of this product?

Pega Low-Code delivers universal applications for firms.

What do you dislike most about this product?

Pega Low-Code has satisfactory performance for software.

What recommendations would you give to someone considering this product?

Pega Low-Code offers practical grace for application performance.

Pros

Efficient Service
Effective Service
Respectful
Client Friendly Policies

Dinesh K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Overall Pega Is An Excellent Product . Recommended

Likeliness to Recommend

8 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega Platform is very good at data modelng, Integration with other systems options, Business Process modelling, changing, review, User Interface stack is wide and clear

What is your favorite aspect of this product?

Well established and very logical Enterprise Class Structure . Variety of framework provided

What do you dislike most about this product?

Pega platform have a complicated clipboard structure

What recommendations would you give to someone considering this product?

Can be considered

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Satya Dileep Kumar T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Very powerful BPM with consistent improvements

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega definitely is a leader in BPM products undoubtedly with the power harnessed from case lifecycle and workflow processing. Compared to other competitors, the ease of customization, integrations with third party applications lead the platform and makes developers lives easy. AppStudio is the Low code solution offered from Pega that is easy to create apps and configure pages, designing lifecycle and develop UI just in days.

What is your favorite aspect of this product?

Situational layer cake, Workflow designer, access roles with least privilege implementations through UI, developing and deploying faster, Simpler integration rules to create and consume REST APIs are the favorite aspects

What do you dislike most about this product?

UX must be improved and UI customization isn't easy at all. Also third party integrations are very limited and no templates are available.

What recommendations would you give to someone considering this product?

Get extensive training so that you make the most out of Pega platform that is so dynamic and extensive with features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Generous
Less Friendly Negotiation

Pega Low-Code BPM

What is Pega Low-Code BPM?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

Pega Low-Code BPM Ratings

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Pega Low-Code BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Library A repository of documented processes which can be accessed for revision.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Content Management Includes collaboration, check-in/check-out, and version control.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Low-Code Business Process Management - Midmarket

Pega Low-Code BPM Reviews

Connie L.

Amazing Support for Software Development

Likeliness to Recommend

Pros

Dinesh K.

Overall Pega Is An Excellent Product . Recommended

Likeliness to Recommend

Pros

Satya Dileep Kumar T.

Very powerful BPM with consistent improvements

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Process Workflow Designer

Process Automation Templates

Low-Code Automation

Process Library

In-App Automated Workflows

Content Management

Process Simulation

Real-time Process Analysis

Collaboration

Permissions and Governance

BPMN Compliance

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training