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Premier Continuum Inc

ParaSolution

Composite Score

9.0 /10

CX Score

9.1 /10

78 Reviews Write a Review

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What is ParaSolution?

Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.

Company Details

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Awards & Recognition

ParaSolution won the following awards in the Business Continuity Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

8 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Service Experience
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

16 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

ParaSolution Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ParaSolution.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ParaSolution?

0% Negative

4% Neutral

96% Positive

Pros

Continually Improving Product
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 87

AI What-If Modelling

100

Role-Based Access

Business Impact Analysis (BIA)

Data Encryption

Risk Assessment Management

Plan Management

AI Report Builder

Incident Response Planning

Incident Management

Mobile App Capability

Vendor Security Compliance

Vendor Capability Ratings

Average 86

Vendor Support

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

ParaSolution Reviews

Mike H.

Role: Operations
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Amazing customer service, high learning curve

Likeliness to Recommend

8 /10

What differentiates ParaSolution from other similar products?

Not very familiar with competitors in the space.

What is your favorite aspect of this product?

Main landing page has fairly straight forward user interface.

What do you dislike most about this product?

Any and all template customizations require either a deep knowledge of the 'List Builder' section which is not user friendly at all or putting in a service ticket request with the help desk. Changes in a template don't automatically allow the cascading of data between templates (eg. from the risk assessment to the BIA to the continuity plan).

What recommendations would you give to someone considering this product?

I would recommend they prepare for a fair amount of time before the product is customized and integrated so it will function with the framework within their organization. The customer service and response time is top notch though, lots of support available upon request.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Role: Public Sector
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Excelent product

Likeliness to Recommend

10 /10

Pros

Trustworthy
Client Friendly Policies
Acts with Integrity
Generous Negotitation

Rahul S.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2026

ParaSolution in Real IT Practice

Likeliness to Recommend

9 /10

What differentiates ParaSolution from other similar products?

According to my perspective, ParaSolution stands out as a governance-focused Business Continuity Management tool that unifies planning, impact analysis, and recovery strategies in one structured platform. It strengthens linkage between business functions and IT systems, improving visibility of dependencies during disruptions. It also supports audit readiness through version control and reporting, making continuity programs more consistent, traceable, and suitable for regulated enterprise environments.

What is your favorite aspect of this product?

What stands out most about ParaSolution is how it brings structure and clarity to Business Continuity Management, which is often scattered across spreadsheet and documents. It centralizes impact analysis, dependencies, and recovery plans, making it easier to understand what matters during disruptions. According to my point of view, its biggest strength is turning complex continuity data into something organized, traceable, and genuinely usable when it’s needed most.

What do you dislike most about this product?

According to my perspective, the main drawback of ParaSolution is that it can feel heavy and structured, especially during setup and early adoption. Its strong governance and consistency requirements make configuration and alignment time-consuming, which may not suit teams looking for a lightweight tool. While powerful, its rigidity can slow quick updates, making it better for formal BCM programs than flexible, fast-moving environments.

What recommendations would you give to someone considering this product?

For someone considering ParaSolution, I would recommend it mainly for organizations with a mature Business Continuity program that need strong governance, audit readiness, and structured processes. It works best when IT and business teams are aligned on continuity planning, as it can feel complex without buy-in. Proper setup and adoption time are important, but once implemented well, it becomes a reliable foundation for managing resilience.

Pros

Helps Innovate
Enables Productivity
Unique Features
Caring

ParaSolution

What is ParaSolution?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

ParaSolution Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love ParaSolution?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI What-If Modelling Evaluate your plan's readiness for What-If scenarios, and generate scenarios for tabletop planning exercises.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

AI Report Builder Generate a report from a prompt to an AI assistant (e.g., report the % of plans updated last month).

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Incident Management Facilitate incident response by identifying affected systems or business processes and relevant plans to be executed, and report recovery status.

Mobile App Capability Review, update, and execute plans via a mobile app.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

ParaSolution Reviews

Mike H.

Amazing customer service, high learning curve

Likeliness to Recommend

Pros

Excelent product

Likeliness to Recommend

Pros

Rahul S.

ParaSolution in Real IT Practice

Likeliness to Recommend

Pros

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