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Palo Alto Networks

Palo Alto Network Security NGFW

Composite Score

8.9 /10

CX Score

9.3 /10

126 Reviews Write a Review

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What is Palo Alto Network Security NGFW?

We offer a full line of next-generation security appliances that range from the PA-200, designed for enterprise remote offices, to the PA-7050, which is a modular chassis designed for high-speed data centers. Our platform architecture is based on our single pass software engine and uses function-specific processing for networking, security, threat prevention, and management to deliver predictable performance.

Company Details

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Awards & Recognition

Palo Alto Network Security NGFW won the following awards in the Next Generation Firewall category

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2026 Data Quadrant Champion

Latest Award, 2026

6 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

13 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Palo Alto Network Security NGFW Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Network Security NGFW.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Network Security NGFW?

0% Negative

1% Neutral

99% Positive

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Feature Ratings

Average 83

Anti Malware and Threat Protection

Deep Packet Inspection

Virtual Private Network

Advanced Threat Protection

Application Control

Web Content Filtering

Off Premise Cloud Firewalls

Sandboxing

Virtual Firewall

Encrypted Data Control

DLP Functionality

Vendor Capability Ratings

Average 80

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Palo Alto Network Security NGFW Reviews

Dhamodharan E.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Best traffic analyser, but no vendor support.

Likeliness to Recommend

8 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

Detect and intimate the IP’s malicious activity and vendor blockage. Immediate blocking function. Multiple traffic handling. Easy update of versions. Accuracy of the detection of ISP of the IP. Differentiate accurately between internal and external IP

What is your favorite aspect of this product?

Immediate action. Single step for blocking the IP. Used for reporting the IP. Integration takes less time. Earlier patch update. Zero deficiency. Without log loss updating features are amazing

What do you dislike most about this product?

Cost of the product is bit higher. Proper vendor assistance. Training documents and websites are less. Proper documents or steps for updating.

What recommendations would you give to someone considering this product?

Best in traffic analysing and IP detecting. Best in immediate actions for IP’s. Immediate blocking options. More efficiency. No lagging issue or log loss issues.

Pros

Efficient Service
Effective Service
Inspires Innovation
Respectful

Vijay R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2026

Powerful and Reliable Security Engine

Likeliness to Recommend

8 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

It is the deep integration of App-ID and User-ID. Unlike legacy firewalls that just look at ports, this allows me to build policies based on the actual application and user, which is a massive upgrade for our security posture.

What is your favorite aspect of this product?

The consistency of the platform. I spend most of my time working on large-scale infrastructure, including managing 33 HA pairs through Panorama, and the ability to push uniform policies across different environments is highly reliable.

What do you dislike most about this product?

The administrative overhead. Managing frequent PAN-OS upgrades and troubleshooting RADIUS MFA issues can be very manual; I’d love to see more automated playbooks for these common tasks to speed up our maintenance cycles.

What recommendations would you give to someone considering this product?

Focus on learning how to manage your environment via Panorama rather than individual boxes. If you are dealing with multiple sites, understanding the template stack is the only way to keep your configurations clean and scalable.

Pros

Continually Improving Product
Reliable
Transparent
Security Protects

Aniket J.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Best Firewall for MNC & Tech Giants

Likeliness to Recommend

9 /10

What differentiates Palo Alto Network Security NGFW from other similar products?

The rule/policy creation and packet filtering is quiet similar in firewall for security purpose. Also firewall are almost good.

What is your favorite aspect of this product?

Deep packed inspection is one of the favorite aspect of product and do can lots of automation with it today world.

What do you dislike most about this product?

It is most expensive firewall in currently market which make a hard choice for CISO with the low budget.

What recommendations would you give to someone considering this product?

Great product for data center and mnc for need to scecure network in real time.

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Palo Alto Network Security NGFW

What is Palo Alto Network Security NGFW?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Palo Alto Network Security NGFW Ratings

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Palo Alto Network Security NGFW?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware and Threat Protection Built-in perimeter anti-virus and anti-spyware protection can include behavioral analysis, e.g. Zero-Day attack protection.

Deep Packet Inspection Control and enforcement of protocols including industrial protocols.

Virtual Private Network Offers IPSEC (for site-to-site tunnels) and SSL VPN (for remote access) options.

Advanced Threat Protection ATP refers to a category of security solutions that defend against sophisticated malware or hacking-based attacks targeting sensitive data.

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Off Premise Cloud Firewalls Firewall features offered as a service at lower cost and scalable infrastructure

Sandboxing Sandboxing is a software management strategy that isolates applications from critical system resources and other programs and tests its contents

Virtual Firewall A VF runs entirely within a virtual environment and provides packet filtering and monitoring provided by a physical firewalls

Encrypted Data Control Native decryption and re-encryption of SSL and SFTP traffic for thorough inspection.

DLP Functionality The solution provides DLP functionality consisting of sensitive data detection with multiple enforcement actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Palo Alto Network Security NGFW Reviews

Dhamodharan E.

Best traffic analyser, but no vendor support.

Likeliness to Recommend

Pros

Vijay R.

Powerful and Reliable Security Engine

Likeliness to Recommend

Pros

Aniket J.

Best Firewall for MNC & Tech Giants

Likeliness to Recommend

Pros

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WatchGuard Network Security

1
Since last award

Feature Ratings

Anti Malware and Threat Protection

Deep Packet Inspection

Virtual Private Network

Advanced Threat Protection

Application Control

Web Content Filtering

Off Premise Cloud Firewalls

Sandboxing

Virtual Firewall

Encrypted Data Control

DLP Functionality

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization