OutSystems Customer Reviews 2026 | Low-Code Business Process

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OutSystems

Composite Score

8.1 /10

CX Score

8.2 /10

54 Reviews Write a Review

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What is OutSystems?

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

Company Details

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Awards & Recognition

OutSystems won the following awards in the Low-Code Business Process Management - Midmarket category

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2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

10 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

8 Top Rated Features

2023

OutSystems Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OutSystems.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OutSystems?

0% Negative

0% Neutral

100% Positive

Pros

Security Protects
Helps Innovate
Unique Features
Performance Enhancing

Feature Ratings

Average 84

Permissions and Governance

Low-Code Automation

User Experience

External Application Data Connectors

SDLC Automation

Mobile Support

Collaboration

Process Library

In-App Automated Workflows

Ecosystems

Customizable Performance Dashboards

Vendor Capability Ratings

Average 86

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Also Featured in...

Low-Code Development Tools

Score 8.3

View OutSystems in this category (opens in a new tab)

Low-Code Business Process Management - Enterprise

Score 7.7

View OutSystems in this category (opens in a new tab)

OutSystems Reviews

Deepak S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

LCNC Platform Review

Likeliness to Recommend

8 /10

What differentiates OutSystems from other similar products?

Out systems provides a very visual interface that allows users to design workflows intuitively.

What is your favorite aspect of this product?

ease of deployment on various environments including on-premise, cloud or hybrid setups provider flexibility on the infrastructure needs.

What do you dislike most about this product?

For many organizations, especially those focused on functionality over aesthetics, the extensive customization options for themes may not be a priority. They might prefer to use the default themes to save time, especially if they do not have dedicated design resources.

What recommendations would you give to someone considering this product?

Clearly outline your project requirements, including scalability, integration needs, UI and any other specific functionality and evaluate if out systems meets the requirement.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2024

"OutSystems: Fast Development despite High Cost

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service
Less Caring
Vendor Friendly Policies

Kartik A.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

It drag and drop functionality make it easy to use

Likeliness to Recommend

10 /10

What differentiates OutSystems from other similar products?

OutSystems provides an intuitive drag-and-drop interface for designing applications, which streamlines the development process and reduces the need for extensive manual coding.

What is your favorite aspect of this product?

Its user-friendly interface makes it accessible to those with limited coding experience, while still offering enough depth for experienced developers.

What do you dislike most about this product?

The platform’s offline capabilities may be limited compared to traditional development tools, which can be a drawback for applications that need robust offline functionality.

What recommendations would you give to someone considering this product?

Prepare for a learning curve, especially if you’re new to low-code platforms. Invest in training for your team and consider leveraging OutSystems’ support resources, such as webinars, courses, and community forums, to accelerate the learning process.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OutSystems

What is OutSystems?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

OutSystems Ratings

92 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love OutSystems?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

User Experience Supports the design, development and testing of user journeys, rich mobile and web interfaces, continuous user experience and other user interfaces.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

SDLC Automation Automate the SDLC, promotion to Production, Testing Automation, Release Management, and Publication to App Stores using OOTB components or external tools.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Ecosystems Supports developer ecosystems e.g. app stores, domain-specific data models and processes, UX component and back-end service sharing, and training services.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Low-Code Development Tools

Low-Code Business Process Management - Enterprise

OutSystems Reviews

Deepak S.

LCNC Platform Review

Likeliness to Recommend

Pros

"OutSystems: Fast Development despite High Cost

Likeliness to Recommend

Pros

Cons

Kartik A.

It drag and drop functionality make it easy to use

Likeliness to Recommend

Pros

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