OutSystems Customer Reviews 2025 | Low-Code Business Process

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OutSystems

Composite Score

7.7 /10

CX Score

7.8 /10

21 Reviews Write a Review

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What is OutSystems?

OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.

Company Details

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Awards & Recognition

OutSystems won the following awards in the Low-Code Business Process Management - Enterprise category

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9 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2025

10 Top Rated Capabilities

11 Top Rated Features

2024

4 Top Rated Capabilities

7 Top Rated Features

2023

OutSystems Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OutSystems.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

86 Plan to Renew

7
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OutSystems?

2% Negative

8% Neutral

90% Positive

Pros

Respectful
Appreciates Incumbent Status
Trustworthy
Inspires Innovation

Feature Ratings

Average 83

Permissions and Governance

Low-Code Automation

User Experience

External Application Data Connectors

SDLC Automation

Mobile Support

Collaboration

Process Library

In-App Automated Workflows

BPMN Compliance

Ecosystems

Vendor Capability Ratings

Average 87

Business Value Created

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

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Low-Code Business Process Management - Midmarket

Score 8.3

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Low-Code Development Tools

Score 8.2

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OutSystems Reviews

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Fantastic product. Delivers on value

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lode D.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Good and intuitive product to use.

Likeliness to Recommend

8 /10

What differentiates OutSystems from other similar products?

I have not used any other low code products, so i cannot compare.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

----------

What recommendations would you give to someone considering this product?

Get registered and get yourself a free account to try it out. Follow the free course material on their website.

Pros

Continually Improving Product
Includes Product Enhancements
Helps Innovate
Reliable

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2021

Modern platform, outcomes limited

Likeliness to Recommend

4 /10

Pros

Helps Innovate
Caring
Respectful
Includes Product Enhancements

Cons

Less Performance Enhancing
Slower Product Innovation
Less Reliable

OutSystems

What is OutSystems?

Company Details

Need Assistance?

Awards & Recognition

OutSystems Ratings

89 Likeliness to Recommend

1 Since last award

86 Plan to Renew

7 Since last award

78 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love OutSystems?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

User Experience Supports the design, development and testing of user journeys, rich mobile and web interfaces, continuous user experience and other user interfaces.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

SDLC Automation Automate the SDLC, promotion to Production, Testing Automation, Release Management, and Publication to App Stores using OOTB components or external tools.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Ecosystems Supports developer ecosystems e.g. app stores, domain-specific data models and processes, UX component and back-end service sharing, and training services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Low-Code Development Tools

OutSystems Reviews

Fantastic product. Delivers on value

Likeliness to Recommend

Pros

Lode D.

Good and intuitive product to use.

Likeliness to Recommend

Pros

Modern platform, outcomes limited

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Permissions and Governance

Low-Code Automation

User Experience

External Application Data Connectors

SDLC Automation

Mobile Support

Collaboration

Process Library

In-App Automated Workflows

BPMN Compliance

Ecosystems

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support