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Orbus Software

OrbusInfinity

Composite Score

8.7 /10

CX Score

8.9 /10

153 Reviews Write a Review

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What is OrbusInfinity?

OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Their dashboards and collaboration platform help you track, create and capture value for a better future. OrbusInfinity provides a ‘North Star’ for transformation teams and executives to confidently manage Enterprise Transformations. It enables architecture teams to collaborate with a wide range of business stakeholders to generate a Digital Blueprint of the Enterprise, enabling exceptional strategic decisions based on a unified view of the business, now and in the future.

Company Details

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Awards & Recognition

OrbusInfinity won the following awards in the Enterprise Architecture category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Conflict Resolution

Latest Award, 2026

2026 Data Quadrant Champion

2026

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

3 Top Rated Features

2025

Strategy and Innovation
Product Impact

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

4 Top Rated Features

2022

OrbusInfinity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OrbusInfinity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OrbusInfinity?

3% Negative

3% Neutral

94% Positive

Pros

Trustworthy
Respectful
Fair
Client Friendly Policies

Feature Ratings

Average 81

Stakeholder Portal

Technology Portfolio Management

Business Capability Modeling

Business Process Mining

Application Portfolio Management

Roadmapping

Architecture Governance

Integration and Data Ingestion

Architecture Modeling and Visualization

Centralized Architecture Repository

AI/ML and Intelligent Automation

Vendor Capability Ratings

Average 80

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Customization

OrbusInfinity Reviews

Terry N.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

My preferred architecture modelling tool.

Likeliness to Recommend

8 /10

What differentiates OrbusInfinity from other similar products?

As business/enterprise architects one of our challenges is to keep our concept models evergreen. Jalapeno stands out from other products because it allows me to overcome this challenge much more easily. It enables me to create dynamic models so when I make a change it's reflected in other objects or models that are related to it. Cross-mapping models becomes a lot easier too. I no longer have to make static, single-use models for strategic advice to my clients.

What is your favorite aspect of this product?

The Capability Model and its ability to produce overlays. In addition, the ability to cross map to other business domains i.e., value streams, strategic model, operating model, etc.

What do you dislike most about this product?

I'm not able to reshape the model/object like I can in other products. However, tools like that serve a different purpose i.e., a model for decision making versus a visual for a presentation.

What recommendations would you give to someone considering this product?

Understanding what the value of business and enterprise architecture is, will help to show why it is important to have Jalapeno supporting your architecture practice.

Pros

Helps Innovate
Caring
Altruistic
Acts with Integrity

Xavier B.

Role: Finance
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2022

Great SaaS with fantastic features.

Likeliness to Recommend

8 /10

What differentiates OrbusInfinity from other similar products?

I feel like it has more breadth of features and a more in depth dashboard that other SaaS

What is your favorite aspect of this product?

The extensive reporting

What do you dislike most about this product?

It's pricey

What recommendations would you give to someone considering this product?

There are a bunch of modules to get the ball rolling right away

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Peter T.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Ease of use and visualisations

Likeliness to Recommend

8 /10

What differentiates OrbusInfinity from other similar products?

Ease of use, visualisation and ease of data import and management

What is your favorite aspect of this product?

Ease of use and they are attentive to enhancements and bug fixes

What do you dislike most about this product?

Some areas still in development and quite a few bugs and "unexpected behaviours" but they are not deal breakers and they are pretty good at attending to them

What recommendations would you give to someone considering this product?

Definitely get a demonstration and use of the product ...its very easy to use

Pros

Efficient Service
Effective Service
Caring
Saves Time

OrbusInfinity

What is OrbusInfinity?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2022 Data Quadrant Champion

OrbusInfinity Ratings

88 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love OrbusInfinity?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Stakeholder Portal Persona-based dashboards and portals so non-architects can consume, comment on, and score content; browser-editable lists and diagrams.

Technology Portfolio Management Track technology components, vendors, versions, end-of-life dates, and obsolescence risk to manage technical debt across the architecture.

Business Capability Modeling Capture and visualize business capabilities, link them to applications, processes, and value streams; capability heat maps guide investment and rationalization.

Business Process Mining Discover, monitor, and analyze real process flows from system event logs to surface bottlenecks, deviations, and rationalization opportunities.

Application Portfolio Management Inventory and assess applications by business value, technical fit, cost, and lifecycle to guide investment or decommission decisions.

Roadmapping Define and communicate current, target, and transition states across the architecture; supports timeline planning, gap analysis, and scenario comparison.

Architecture Governance Manage architecture standards, reference patterns, and design principles; enforce compliance via review boards, intake, approval workflows, and exceptions.

Integration and Data Ingestion Sync architecture data from CMDBs, cloud platforms, ITSM, PPM, and FinOps tools via pre-built connectors and APIs to keep the repository current.

Architecture Modeling and Visualization Configurable metamodel and modeling environment spanning business, data, application, and technology layers; supports ArchiMate, BPMN and UML.

Centralized Architecture Repository Central, versioned source of truth governed by a configurable metamodel that stores architectural objects, relationships, lifecycle states, and audit trail.

AI/ML and Intelligent Automation AI-assisted data quality, model generation, recommendations, natural-language query, and no-code algorithms for analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OrbusInfinity Reviews

Terry N.

My preferred architecture modelling tool.

Likeliness to Recommend

Pros

Xavier B.

Great SaaS with fantastic features.

Likeliness to Recommend

Pros

Peter T.

Ease of use and visualisations

Likeliness to Recommend

Pros

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1
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Feature Ratings

Stakeholder Portal

Technology Portfolio Management

Business Capability Modeling

Business Process Mining

Application Portfolio Management

Roadmapping

Architecture Governance

Integration and Data Ingestion

Architecture Modeling and Visualization

Centralized Architecture Repository

AI/ML and Intelligent Automation

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Customization