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Oracle

Oracle WebCenter Sites

Composite Score

7.5 /10

CX Score

7.8 /10

109 Reviews Write a Review

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What is Oracle WebCenter Sites?

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

Company Details

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Awards & Recognition

Oracle WebCenter Sites won the following awards in the Digital Experience - Enterprise category

Filter By

0 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Oracle WebCenter Sites Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle WebCenter Sites.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle WebCenter Sites?

2% Negative

17% Neutral

81% Positive

Pros

Respectful
Caring
Security Protects
Enables Productivity

Feature Ratings

Average 77

Content Security

Social Media Integration

Digital Asset Management

Content Workflow Management

Analytics and Reporting

Content Repository

Omnichannel Delivery

Translation Facilitation

E-Commerce Integration

Management Interface

Web Publishing Capabilities

Vendor Capability Ratings

Average 76

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Oracle WebCenter Sites Reviews

Deeksha S.

Role: Consultant
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

You can try this but it's not a useful software

Likeliness to Recommend

7 /10

What differentiates Oracle WebCenter Sites from other similar products?

the usability is very different for this product

What is your favorite aspect of this product?

nothing much

What do you dislike most about this product?

the cost of the product is too high and implementation of it often gets challenging

What recommendations would you give to someone considering this product?

think twice before going forward with this software

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Traylor H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Enough flexibility.

Likeliness to Recommend

9 /10

What differentiates Oracle WebCenter Sites from other similar products?

Synchronize with any software of your choice....

What is your favorite aspect of this product?

Its versatility, its enough flexibility to work well with all the software I want....

What do you dislike most about this product?

Incredible to use.

What recommendations would you give to someone considering this product?

When it comes to plugins in Oracle WebCenter Sites, there are many of them.......

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Naveen S.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Beginner Friendly And Easy to Use

Likeliness to Recommend

10 /10

What differentiates Oracle WebCenter Sites from other similar products?

Oracle WebCenter Sites is designed to handle large-scale, high-traffic websites and digital experiences. Its architecture allows for horizontal scalability and efficient caching mechanisms, ensuring optimal performance even under heavy loads. WebCenter Sites offers advanced personalization features, including rule-based targeting, segmentation, and A/B testing, allowing marketers to deliver tailored content and experiences to different audience segments based on their behavior, preferences, and demographics. It offers a comprehensive set of APIs, development frameworks, and tools for developers to build custom solutions and integrations.

What is your favorite aspect of this product?

Oracle WebCenter Sites is designed to handle large-scale, high-traffic websites and digital experiences efficiently, making it suitable for enterprise-level deployments. Its ability to scale horizontally and incorporate caching mechanisms ensures optimal performance even under heavy loads, which can be crucial for organizations managing complex and high-traffic web properties. This integration allows organizations to create cohesive digital experience solutions tailored to their specific needs, leveraging the combined capabilities of different Oracle products.

What do you dislike most about this product?

WebCenter Sites can have a steep learning curve, especially for less experienced users or those without a technical background. The complexity of the platform's architecture and configuration may require significant time and effort to master. While Oracle provides documentation and support resources for WebCenter Sites, some users have reported that the available documentation can be limited or outdated.

What recommendations would you give to someone considering this product?

Before investing in Oracle WebCenter Sites or any other CMS platform, carefully assess your organization's requirements, goals, and priorities. Consider factors such as the scale of your web presence, the need for personalization and multichannel support, integration requirements with other systems, and budget constraints. In addition to the upfront licensing costs, consider the total cost of ownership, including implementation, customization, training, and ongoing maintenance expenses. Ensure that the investment aligns with your organization's budget and long-term strategy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Oracle WebCenter Sites

What is Oracle WebCenter Sites?

Company Details

Need Assistance?

Awards & Recognition

Oracle WebCenter Sites Ratings

85 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Oracle WebCenter Sites?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Omnichannel Delivery The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle WebCenter Sites Reviews

Deeksha S.

You can try this but it's not a useful software

Likeliness to Recommend

Pros

Traylor H.

Enough flexibility.

Likeliness to Recommend

Pros

Naveen S.

Beginner Friendly And Easy to Use

Likeliness to Recommend

Pros

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1
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Feature Ratings

Content Security

Social Media Integration

Digital Asset Management

Content Workflow Management

Analytics and Reporting

Content Repository

Omnichannel Delivery

Translation Facilitation

E-Commerce Integration

Management Interface

Web Publishing Capabilities

Vendor Capability Ratings

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features