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Oracle

Oracle Retail Management

Composite Score

6.7 /10

CX Score

7.1 /10

40 Reviews Write a Review

Claim Software

What is Oracle Retail Management?

Oracle Retail's solution portfolio allows retailers to drive performance, deliver critical insights, fuel growth across all channels, and deliver what customers want most: commerce anywhere.

Company Details

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Oracle Retail Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Retail Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Retail Management?

6% Negative

22% Neutral

72% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Helps Innovate

Feature Ratings

Average 72

Dashboard

Sales Transactions

POS

E-Commerce Integration

Employee Mobile

Customer Relationship Management

Inventory Management

Promotions Management

Customer Loyalty Programs

Supplier Management

Analytics and Reporting

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training

Oracle Retail Management Reviews

Garrett S.

Role: Human Resources
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use

Likeliness to Recommend

9 /10

What differentiates Oracle Retail Management from other similar products?

The customer support

What is your favorite aspect of this product?

The capabilities of it

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

That it’ll get the job done plus some

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Role: Operations
Industry: Finance
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Love this product

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michelle M.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Very user friendly

Likeliness to Recommend

7 /10

What differentiates Oracle Retail Management from other similar products?

It has better features

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

The cost, but there isn't really much not to like.

What recommendations would you give to someone considering this product?

Definitely worth it for the techs in the field

Pros

Unique Features
Effective Service
Helps Innovate
Continually Improving Product

Oracle Retail Management

What is Oracle Retail Management?

Company Details

Need Assistance?

Oracle Retail Management Ratings

77 Likeliness to Recommend

95 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Oracle Retail Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

POS Includes cash register, card readers, invoicing, and bar code scanner.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Promotions Management Includes marketing advertisements and discounted items.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oracle Retail Management Reviews

Garrett S.

Easy to use

Likeliness to Recommend

Pros

Love this product

Likeliness to Recommend

Pros

Michelle M.

Very user friendly

Likeliness to Recommend

Pros

Feature Ratings

Dashboard

Sales Transactions

POS

E-Commerce Integration

Employee Mobile

Customer Relationship Management

Inventory Management

Promotions Management

Customer Loyalty Programs

Supplier Management

Analytics and Reporting

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Vendor Support

Availability and Quality of Training