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Oracle

Oracle NetSuite ERP

Composite Score

7.4 /10

CX Score

7.6 /10

113 Reviews Write a Review

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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Company Details

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Champion

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

6% Negative

11% Neutral

83% Positive

Pros

Respectful
Reliable
Efficient Service
Fair

Cons

Under Delivered

Feature Ratings

Average 76

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Customer Relationship Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 74

Quality of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

Score 8.0

View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Great product, user friendly UI, and robust.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Get a full 360 degree view of your business

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Easy to Deploy. Easy to Customize. Easy to Access.

Likeliness to Recommend

7 /10

Pros

Reliable
Respectful
Continually Improving Product
Performance Enhancing

Cons

Charges for Enhancements
Vendor Friendly Policies
Less Generous

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Oracle NetSuite ERP Ratings

79 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Great product, user friendly UI, and robust.

Likeliness to Recommend

Pros

Get a full 360 degree view of your business

Likeliness to Recommend

Pros

Easy to Deploy. Easy to Customize. Easy to Access.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Industry Specific Capabilities

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Customer Relationship Management

Analytics and Reporting

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement