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Oracle

Oracle Cloud Infrastructure

Composite Score

8.7 /10

CX Score

9.0 /10

84 Reviews Write a Review

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What is Oracle Cloud Infrastructure?

From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.

Company Details

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Awards & Recognition

Oracle Cloud Infrastructure won the following awards in the Cloud Infrastructure as a Service category

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2025 Emotional Footprint Champion

Latest Award, 2025

3 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience

2024

7 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

5 Top Rated Capabilities

8 Top Rated Features

2023

Oracle Cloud Infrastructure Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Cloud Infrastructure.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Cloud Infrastructure?

2% Negative

3% Neutral

95% Positive

Pros

Security Protects
Respectful
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Capacity Management

Cloud Backup

Data Migration

Systems Performance Management

Load Balancing

Regulatory Compliance

SLA Management

Analytics and Reporting

Encryption and Decryption Support

Cloud Integration

Access Management

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Oracle Cloud Infrastructure Reviews

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

It is fantastic product

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Thomas Y.

Role: C-Level
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

It's innovative, and the data science capabilities

Likeliness to Recommend

9 /10

What differentiates Oracle Cloud Infrastructure from other similar products?

It's integration with other tools and the tools available through the software itself

What is your favorite aspect of this product?

Data science

What do you dislike most about this product?

Sometimes unreliable

What recommendations would you give to someone considering this product?

Make sure you try out the other cloud providers.

Pros

Continually Improving Product
Unique Features
Helps Innovate
Performance Enhancing

Cons

Less Reliable
Vendor Friendly Policies
Vendor's Interest First

Oracle Cloud Infrastructure

What is Oracle Cloud Infrastructure?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Oracle Cloud Infrastructure Ratings

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Oracle Cloud Infrastructure?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Load Balancing Allows distribution of workloads across multiple computing resources.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Access Management Includes social sign-on, external authorization, and fraud detection.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oracle Cloud Infrastructure Reviews

It is fantastic product

Likeliness to Recommend

Pros

Thomas Y.

It's innovative, and the data science capabilities

Likeliness to Recommend

Pros

Cons

Most Popular Oracle Cloud Infrastructure Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Capacity Management

Cloud Backup

Data Migration

Systems Performance Management

Load Balancing

Regulatory Compliance

SLA Management

Analytics and Reporting

Encryption and Decryption Support

Cloud Integration

Access Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training