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OpenText Corporation

OpenText Intelligence

Composite Score

7.5 /10

CX Score

7.7 /10

9 Reviews Write a Review

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What is OpenText Intelligence?

OpenText Intelligence (previously Magellan BI), a powerful business intelligence component of OpenText™ Analytics Cloud, combines advanced analytics and rich data visualization tools to help organizations turn data into insight. With self-service dashboards, interactive reports, and scalable performance, it enables users to explore data, uncover trends, and make confident, data-driven decisions with real-time analytics—without relying on IT.

Company Details

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OpenText Intelligence Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Intelligence?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

Feature Engineering

Explainability

Model Tuning

Openness and Flexibility

Data Labeling

Algorithm Recommendation

Ensembling

Data Exploration and Visualization

Performance and Scalability

Data Pre-Processing

Data Ingestion

Vendor Capability Ratings

Average 83

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

OpenText Intelligence Reviews

Jefferson A.

Role: Industry Specific Role
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

"Powerful, but needs more flexibility."

Likeliness to Recommend

9 /10

What differentiates OpenText Intelligence from other similar products?

"OpenText Magellan combines AI, big data analytics, and business intelligence in one platform, making it a strong choice for enterprises. Unlike some competitors, it excels in text mining and unstructured data analysis, but it lacks the flexibility and ease of integration found in more modern AI-driven solutions."

What is your favorite aspect of this product?

"The seamless blend of AI, big data analytics, and automation, making it a powerful tool for extracting insights from unstructured data."

What do you dislike most about this product?

"The steep learning curve and rigid structure make it challenging for users who need flexibility. While it excels at handling big data and AI-driven analytics, customization options are limited, and integration with external simulation or modeling tools could be smoother. It’s powerful, but not as user-friendly as some modern alternatives."

What recommendations would you give to someone considering this product?

"If you need a robust AI and big data analytics platform for handling large-scale enterprise data, OpenText Magellan is a solid choice. However, be prepared for a steep learning curve and limited customization options. If flexibility and seamless integration with external modeling or simulation tools are priorities, explore alternatives before committing."

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hardik J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

overall fantastic product

Likeliness to Recommend

6 /10

What differentiates OpenText Intelligence from other similar products?

amazing customer care support and their technical expertize

What is your favorite aspect of this product?

everything

What do you dislike most about this product?

cost is high

What recommendations would you give to someone considering this product?

very professional and capable. go for it

Pros

Reliable
Efficient Service
Client's Interest First
Appreciates Incumbent Status

Shivam M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Robust and Easy to implement ---

Likeliness to Recommend

8 /10

What differentiates OpenText Intelligence from other similar products?

Features and robustness

What is your favorite aspect of this product?

It's quite time saving for any organization.

What do you dislike most about this product?

Cost is high.

What recommendations would you give to someone considering this product?

Atleast, for 1 month please use and I can bet you will not regret the decision.

Pros

Reliable
Helps Innovate
Unique Features
Efficient Service

Cons

Less Friendly Negotiation
Vendor Friendly Policies
Less Generous

OpenText Intelligence

What is OpenText Intelligence?

Company Details

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OpenText Intelligence Ratings

87 Likeliness to Recommend

91 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love OpenText Intelligence?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Engineering Ability to extract and build features from raw data.

Explainability Ability to explain/ visualize the model.

Model Tuning Ability to fine-tune models based on monitoring feedback within the platform.

Openness and Flexibility Integration with open-source and 3P resources (languages, frameworks, libraries, etc.)

Data Labeling Ability to annotate/label data to create a training data set.

Algorithm Recommendation Ability to recommend a best ML algorithm to use based on dataset characteristics.

Ensembling 'Ability to combine ML models for best results.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Performance and Scalability Systems performance (time) and scalability end-to-end: from data load and processing to model creation and deployment.

Data Pre-Processing Ability to wrangle or pre-process data to ready it for model training.

Data Ingestion Ability to access data from various sources on-prem and in the cloud and of various type: structured, unstructured, and semi-structured, real-time, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

OpenText Intelligence Reviews

Jefferson A.

"Powerful, but needs more flexibility."

Likeliness to Recommend

Pros

Hardik J.

overall fantastic product

Likeliness to Recommend

Pros

Shivam M.

Robust and Easy to implement ---

Likeliness to Recommend

Pros

Cons

Feature Ratings

Feature Engineering

Explainability

Model Tuning

Openness and Flexibility

Data Labeling

Algorithm Recommendation

Ensembling

Data Exploration and Visualization

Performance and Scalability

Data Pre-Processing

Data Ingestion

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Customization

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement