What is OpenText HighTail?
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Company Details
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Get AssistanceOpenText HighTail Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
88 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText HighTail?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Large File Support
Data Fidelity
Encryption Decryption
Transport Security
File Transfer
Multi Platform Support
Authentication
High Performance
Quota Bandwidth Control
Cloud/On-Prem/Hybrid Deployment
Session Monitoring
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Breadth of Features
Usability and Intuitiveness
OpenText HighTail Reviews
- Role: C-Level
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2020
Easy to use with little effort - customer friendly
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Respectful
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