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OpenText Corporation

OpenText HighTail

Composite Score

7.7 /10

CX Score

8.1 /10

6 Reviews Write a Review

Claim Software

What is OpenText HighTail?

Whether you prefer to select files, drag and drop or import content from other services, we make it easy to upload and share your work. Decide who will receive your shared content and further protect your work with access codes, protected links and expiration dates. Streamline creative reviews by replacing low-res attachments and piecemeal feedback with simple, intuitive collaboration.

Company Details

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OpenText HighTail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText HighTail?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Task Management and Workflow

Mobility Support

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Team Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Average 89

Ease of Data Integration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support

OpenText HighTail Reviews

Mercy I.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Best File Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates OpenText HighTail from other similar products?

The tool is secure and easily syncs files for better collaboration. Sharing files is also easy

What is your favorite aspect of this product?

I like that this tool easily integrates with other OpenText products thereby improving user experience. The tool is secure and comes with sufficient cloud storage space Sharing files and real time sync is effortless.

What do you dislike most about this product?

For the 3 years that I have used OpenText HighTail, I can barely complain. The software works well.

What recommendations would you give to someone considering this product?

If you need an enterprise file sync and sharing tool, then look no further and implement OpenText HighTail. I have used it and it works as expected for such a tool.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Role: C-Level
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Easy to use with little effort - customer friendly

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Inspires Innovation
Respectful

OpenText HighTail

What is OpenText HighTail?

Company Details

Need Assistance?

OpenText HighTail Ratings

93 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love OpenText HighTail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Task Management and Workflow Supports triggers and events for process automation.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

OpenText HighTail Reviews

Mercy I.

Best File Collaboration Tool

Likeliness to Recommend

Pros

Easy to use with little effort - customer friendly

Likeliness to Recommend

Pros

Feature Ratings

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Task Management and Workflow

Mobility Support

Large File Optimization

Enterprise Grade Security Controls

Real-Time Synchronization

Team Collaboration

3rd-Party Integrations

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Vendor Support