OpenLink Logo
OpenLink Logo
OpenLink

OpenLink

Composite Score
7.2 /10
CX Score
7.8 /10
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Category
OpenLink
7.2 /10

What is OpenLink?

OpenLink is a Transaction Lifecycle Management (TLM) software, providing decision support for trading and managing risks of physical and financial assets in energy, financial services, and commodity markets.

Company Details

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OpenLink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenLink?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 72

Anti Money Laundering

81

Transaction Monitoring

79

Fraud Management

76

Policy Management

76

Cheque Management

75

Asset Liability Management

74

Stress Tests

73

Market Risk Management

72

Credit Risk Management

71

Analytics and Reporting

66

Regulatory Compliance and Audit

64

Vendor Capability Ratings

Average 80

Breadth of Features

90

Vendor Support

83

Ease of Data Integration

81

Quality of Features

80

Availability and Quality of Training

80

Usability and Intuitiveness

80

Business Value Created

80

Ease of Customization

78

Ease of IT Administration

78

Ease of Implementation

74

Product Strategy and Rate of Improvement

74

OpenLink Reviews

Kevin K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic reliable product.

Likeliness to Recommend

8 /10

What differentiates OpenLink from other similar products?

Flexibility Reliability

What is your favorite aspect of this product?

The different types of risk management tools available

What do you dislike most about this product?

The product meets my and organization's needs

What recommendations would you give to someone considering this product?

For risk professional, this is the best product since it has various risk management tools.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lehar A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to hsey

Likeliness to Recommend

10 /10

What differentiates OpenLink from other similar products?

It's variety of features

What is your favorite aspect of this product?

It's simplicity

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

First, check if it alings with your objectives or not

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Respectful

Elias V.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

It's a User-friendly software.

Likeliness to Recommend

7 /10

What differentiates OpenLink from other similar products?

Ease of use

What is your favorite aspect of this product?

Able to modify some aspects of models to your business needs.

What do you dislike most about this product?

IT dependency

What recommendations would you give to someone considering this product?

Would be good to try out.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features