Oneteam Customer Reviews 2025 | Employee Communications

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Oneteam

Composite Score

7.7 /10

CX Score

8.2 /10

15 Reviews Write a Review

Claim Software

What is Oneteam?

Oneteam is an all-in-one app to make your frontline employees successful and engaged. Oneteam’s all-in-one employee app offers organizations the solution to make their frontline workforce successful and engaged. Oneteam’s employee app is modular and can be customized to fit the needs of your organization. Oneteam’s employee app helps organizations like yours to make their frontline workforce successful and engaged.

Company Details

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Oneteam Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

91 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oneteam?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 81

Instant Messaging

Single Sign-On (SSO)

Newsletter Creation

Employee Directory

Application Integration

Rewards Recognition

Intranet

Mobile

Surveys and Polling

Pulse Surveys

Emergency Notification

Vendor Capability Ratings

Average 81

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Customization

Oneteam Reviews

Aquib K.

Role: Vendor Management
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Awesome package product

Likeliness to Recommend

9 /10

What differentiates Oneteam from other similar products?

Oneteam product is a bunch of features all together, I think product design is very easy to use as a compared to the other products available

What is your favorite aspect of this product?

Hi all in one features are awesome, i like the messaging feature and whats app feature is also good

What do you dislike most about this product?

It does not have the employee yearly work report and analysis

What recommendations would you give to someone considering this product?

Awesome product to buy, please do not hesitate to take this as this will be very helpful

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Lena joi J.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing application for communication solutions.

Likeliness to Recommend

8 /10

What differentiates Oneteam from other similar products?

Our business is a melting pot of various cultures and languages; we’d benefit from a translation choice in all the features, including the surveys. The One-team service staff are proactive and listen to our feedback which is a huge plus.

What is your favorite aspect of this product?

First of all, the platform One-team is simple to use, and it helps managers and employees communicate with one another. It makes learning about the company and sharing business info fun and lowkey. The staff can use the app whenever they feel like it. One of the simple and best ways that to communicate between co-workers and higher management. This is App that we use daily and without it, the total organization would collapse.

What do you dislike most about this product?

There are not any dislikes, solely wins coming from minimal communication with our front-line employees to a fully adopted communication platform.

What recommendations would you give to someone considering this product?

The One Team app has proved to be a true lifesaver for us! News updates, requests for facilitation, and solutions are all directly available within the app, creating communication with and between our staff that must be faster and more efficient. The platform helps us to stay everyone connected and engaged during these difficult times.

Pros

Enables Productivity
Respectful
Client Friendly Policies
Appreciates Incumbent Status

Cons

Less Generous
Less Friendly Negotiation
Security Frustrates

Rosly N.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Always helpful

Likeliness to Recommend

9 /10

What differentiates Oneteam from other similar products?

Is has very many features to choose from

What is your favorite aspect of this product?

Mobile version helps in working even when out of the office

What do you dislike most about this product?

I love everything about this product

What recommendations would you give to someone considering this product?

This product is recommended to professionals in the that work even outside the office and do not require to carry their laptop

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Oneteam

What is Oneteam?

Company Details

Need Assistance?

Oneteam Ratings

89 Likeliness to Recommend

91 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Oneteam?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Intranet Private network that allows collaboration and storage of sensitive documents.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Surveys and Polling Ability to survey employees and gather feedback.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Oneteam Reviews

Aquib K.

Awesome package product

Likeliness to Recommend

Pros

Lena joi J.

Amazing application for communication solutions.

Likeliness to Recommend

Pros

Cons

Rosly N.

Always helpful

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Single Sign-On (SSO)

Newsletter Creation

Employee Directory

Application Integration

Rewards Recognition

Intranet

Mobile

Surveys and Polling

Pulse Surveys

Emergency Notification

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Ease of Customization