What is OnBase?
OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OnBase?
Pros
- Performance Enhancing
- Security Protects
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Capture Channels
Ediscovery Audit Trail
Collaboration
Workflow Process Automation
Search
Access Permissions Management
Mobile
File Conversion
File Approvals Esignatures
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Vendor Support
Approval for Ad-hoc Task
Document Viewer
OnBase Dark Mode
OnBase. One platform, unlimited potential.
OnBase Reviews
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2024
Easy to use and reasonably priced.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Cons
- Vendor Friendly Policies
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Sofia R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Jan 2024
A complete solution for document management.
Likeliness to Recommend
What differentiates OnBase from other similar products?
One of the properties that has really impressed me about OnBase is its ability to automate processes. We have the possibility of assigning tasks, establishing workflows and automating data capture, which has streamlined several daily operations. Now we have the possibility to focus on tasks with higher added costs, instead of wasting time on manual and repetitive work.
What is your favorite aspect of this product?
What I love most about OnBase is the Anywhere, Anytime login feature. As many of us work remotely, it's important to be able to access relevant documents and files from any device. OnBase allows us to do this safely, which was a very positive change for the way we work.
What do you dislike most about this product?
However, in my experience, I have noticed that the learning curve could be a little steep for certain less technical users. Although the program is mostly intuitive, several more advanced features may require a little more time to master. That said, support accessories are always ready to help and resolve any questions that may arise.
What recommendations would you give to someone considering this product?
I would recommend OnBase to any company trying to find a complete document management solution. Its ability to adjust to different needs, along with its automation and simple joining capabilities, make it a powerful and versatile instrument. Additionally, the likelihood of login from anywhere makes OnBase an ideal program for organizations that work remotely or have distributed employees.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Matthew G.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
OnBase is a game changing product
Likeliness to Recommend
What differentiates OnBase from other similar products?
OnBase is an amazing product. The workflow capabilities are amazing and workview is a game changer for rapid application development.
What is your favorite aspect of this product?
Being able to easily configure applications in Workview and combining Workflow with Workview to automate business process.
What do you dislike most about this product?
OnBase is a game changing product.
What recommendations would you give to someone considering this product?
Take a look at all that is offered and try to truly understand the power of OnBase and how it can transform your business through automation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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