Nintex Customer Reviews 2025 | Low-Code Business Process Management

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Nintex

Composite Score

8.0 /10

CX Score

8.3 /10

39 Reviews Write a Review

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What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Awards & Recognition

Nintex won the following awards in the Low-Code Business Process Management - Midmarket category

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Contract Negotiation

2025

2 Top Rated Capabilities

3 Top Rated Features

2024

Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

1% Negative

1% Neutral

98% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 78

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Process Automation Templates

Content Management

Collaboration

In-App Automated Workflows

Process Library

Real-time Process Analysis

External Application Data Connectors

BPMN Compliance

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Business Process Management - Enterprise

Score 8.1

View Nintex in this category (opens in a new tab)

Nintex Reviews

hector m.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

An alternative approach to app development

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex is not costly like it's competitors

What is your favorite aspect of this product?

Has responsive and helpful support. Great dashboard and analytics features.

What do you dislike most about this product?

No bad comment about nintex

What recommendations would you give to someone considering this product?

Use nintex and you will appreciate at the end

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Niranjan M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

It is easy to use.

Likeliness to Recommend

5 /10

What differentiates Nintex from other similar products?

Nintex stands out for its user-friendly interface and extensive automation capabilities, allowing businesses to streamline processes without complex coding. It supports seamless integration with popular platforms like SharePoint and Office 365. Additionally, its drag-and-drop workflow design makes it accessible for non-technical users.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface, which makes navigation simple and efficient. The features are thoughtfully designed to meet user needs, enhancing overall productivity. Additionally, the product delivers reliable performance with minimal errors, making it highly dependable.

What do you dislike most about this product?

One drawback is occasional inaccuracies in responses, especially with complex queries. At times, it may provide outdated information or misinterpret user questions. Improving contextual understanding and accuracy would enhance the overall experience.

What recommendations would you give to someone considering this product?

I recommend this product for its user-friendly design and reliable performance. It offers great value with essential features that meet everyday needs. Additionally, its durability makes it a worthwhile investment for long-term use.

Pros

Reliable
Trustworthy
Inspires Innovation
Client Friendly Policies

Prerna A.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

"User-Friendly Automation withspace for Improvemen

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex stands out from other similar products with its intuitive no-code platform, enabling users to automate complex workflows and processes efficiently without extensive technical expertise.

What is your favorite aspect of this product?

My favorite aspect of this product is its user-friendly interface, which makes it easy to design and automate workflows without needing advanced technical skills.

What do you dislike most about this product?

What I dislike most about this product is its occasional performance lags and limited customization options in some areas, which can affect user experience.

What recommendations would you give to someone considering this product?

For anyone considering this product, I recommend exploring its features through a trial to understand its capabilities and limitations. Ensure it aligns with your specific business needs, and consider the learning curve for your team to maximize its potential.

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

83 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Content Management Includes collaboration, check-in/check-out, and version control.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Enterprise

Nintex Reviews

hector m.

An alternative approach to app development

Likeliness to Recommend

Pros

Niranjan M.

It is easy to use.

Likeliness to Recommend

Pros

Prerna A.

"User-Friendly Automation withspace for Improvemen

Likeliness to Recommend

Pros

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Feature Ratings

Low-Code Automation

Process Workflow Designer

Permissions and Governance

Process Automation Templates

Content Management

Collaboration

In-App Automated Workflows

Process Library

Real-time Process Analysis

External Application Data Connectors

BPMN Compliance

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support