NinjaOne Platform Logo
NinjaOne Platform Logo
NinjaOne

NinjaOne Platform

Composite Score
8.4 /10
CX Score
8.7 /10

What is NinjaOne Platform?

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Company Details


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NinjaOne Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne Platform?

0% Negative
4% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Deployment

90

Automation

89

Assessment

87

Management Console

86

Third Party Application Patching

85

Notifications

84

Validation

82

Testing

82

Scheduling

82

Approval Process

81

Reporting

74

Vendor Capability Ratings

Average 85

Ease of Implementation

92

Quality of Features

89

Usability and Intuitiveness

89

Ease of IT Administration

87

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Availability and Quality of Training

78

Ease of Data Integration

78

Ease of Customization

78

NinjaOne Platform Reviews

  • Role: Information Technology
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

NinjaOne is easy to implement and cost-effective

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Halion A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic RMM, works very well

Likeliness to Recommend

10 /10

What differentiates NinjaOne Platform from other similar products?

Constantly improving the tool with very useful items

What is your favorite aspect of this product?

it works very well, and is constantly getting updates. Many integrations as well

What do you dislike most about this product?

the GUI could use some work

What recommendations would you give to someone considering this product?

Ninja is a great tool, it has many things you prob wont need but i would compare you current stack and see what holes this will feel

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Great remote admin features

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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