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Nimble

Nimble

Composite Score
8.5 /10
CX Score
8.8 /10
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Category
Nimble
8.5 /10

What is Nimble?

Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.

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Awards & Recognition

Nimble won the following awards in the Customer Relationship Management - Small Business category

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Nimble Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nimble.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nimble?

0% Negative
17% Neutral
83% Positive

Pros

  • Respectful
  • Enables Productivity
  • Fair
  • Performance Enhancing

Feature Ratings

Average 79

Account and Contact Management

84

Collaboration

84

Lead Management

82

Sales Management

81

Telephony and Call Center Management

79

Customer Service Management

79

Marketing Management

77

Quote Contract and Proposal

77

Activity and Workflow Management

76

Analytics and Reporting

74

Mobile

72

Vendor Capability Ratings

Average 77

Business Value Created

81

Ease of Implementation

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Vendor Support

77

Quality of Features

77

Ease of IT Administration

76

Ease of Customization

73

Product Strategy and Rate of Improvement

73

Nimble Reviews

Bellon M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Nimble is an amazing tool with great support.

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Nimble is extraordinarily straightforward to use and concentrates on your contacts, communications, and calendars. This is often 90% of what salespeople ought to be focused on! Nimble’ prospector App offers you the flexibility to create, edit, or view contact records on the fly from any place on the web. This is often significantly necessary since LinkedIn and Facebook have each removed API access to CRM products. With the edition of cluster messaging and email following … Nimble becomes an even additional versatile and valuable tool!

What is your favorite aspect of this product?

Nimble is customized in just about every way attainable for even the foremost sophisticated user and also their wants however works seamlessly “right out of the box” for those that aren’t searching for a time-consuming set-up and learning curve. It just works, and the ability to trace your emails is an absolute game changer! Nimble helps me keep organized with numerous segments of my CRM and promoting needs. It’s a vital piece of my marketing toolkit and comes in handy in such a lot of different ways too.

What do you dislike most about this product?

I’d wish to see the e-mail interface flushed out a little more with teams and labels. Reporting has improved however still features a ways to go, The today page will offer you most of the data you need to remain on top of things. Push email would be a plus.

What recommendations would you give to someone considering this product?

If you’re looking for something straightforward nevertheless powerful, I don’t know that you just will find a competitive product that may touch Nimble. Certainly, it’s price a close look!

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Mareli B.

  • Role: Consultant
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Nimble is an excellent application for CRM.

Likeliness to Recommend

7 /10

What differentiates Nimble from other similar products?

The Nimble mobile offers you a good style of remarkable options and advantages. It comes with everything you wish to design and execute your own company procedures. There’s a great deal of room for error when you enter information, however once you’ve got done it, you only need to check that it a few times to confirm it’s right. Since some states in our community are way apart, data can be stored in a very single location and tracked easily.

What is your favorite aspect of this product?

It is fast access, I can use it from my mobile or from my computer. It’s a wonderful CRM manager that gives fabulous tools to do our work better each day, automating our work appointments through a calendar, contact management, as well because the visualization of communication history and email in conjuntion with varied social networks to be ready to check them even while inside Nimble. It’ potential to make the client database, mechanically manage potential customers and perform excellent email marketing, with this we streamline our sales and add a plus to all our work.

What do you dislike most about this product?

Another huge gripe I have with Nimble is the lack of dedicated cross-work, but the mark and promotion application process handle this very well. No issues have arisen so far.

What recommendations would you give to someone considering this product?

Nimble is well-suited for businesses that need their customers to form every single human interaction in their database. It’s helpful in forming relationships, distinguishing mistakes, and settling disputes.

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Saves Time

Casndra M.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Nimble! An excellent CRM.

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Nimble can save a decent quantity of time in information management. You’ll be able to quickly add customers/users to the application and add/schedule notes, follow-ups, meetings, etcetera also attainable to email customers among the application. Integrated tools like email promoting, automatic marketing (ACT-On), QuickBooks are also extremely great. Huge verity of functionality. You’ll be able to simply navigate through the database. What’ also straightforward is adding new candidates and corporations to the CRM. Its very easy to use and we are able to customise it with codes/tags to suit our business easily.

What is your favorite aspect of this product?

It helps me to possess a wonderful performance in event monitoring, market analysis, and everything involving digital marketing. I’m additionally happy with the companionship that I will do with this program and social media management. It’s a awfully comfortable price that helps us to invest without the necessity to consult budget. Task panel permits organized management of daily work. Notification tool that is a reminder of necessary details. Possibility of software system integrity with third-party products.

What do you dislike most about this product?

Graphical user interface with unergonomic style and structure, especially once operating different tasks at the same time. Lacks contact fast access function that may enable easier access to frequent customers, having to search for them from the whole database. It doesn’t have tools for designing operating models.

What recommendations would you give to someone considering this product?

It’s impressive; you’ll ne’er find a program like this anywhere. I consider it the most effective software to offer a high-quality service in monitoring social networks and customers; also, the campaigns can assist you to spread all the advertising catalogs you have.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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