Nexudus Customer Reviews 2023

What is Nexudus?

Our range of tools will help automate workflows, streamline operations, support your members and help you scale up your workspace.

Company Details

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Awards & Recognition

Nexudus won the following awards in the Space Management category

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Nexudus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nexudus.

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nexudus?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Administrator Controls

93

Reservation System

93

Space Descriptions

90

Dashboards and Reporting

88

Multi Device Capability

88

API Integration

87

Workspace Maps/Floorplans

87

Custom Search

87

Workflows and Notifications

86

Contact Tracing

85

Badging and Sensor Integration

81

Vendor Capability Ratings

Average 86

Business Value Created

92

Vendor Support

92

Breadth of Features

90

Availability and Quality of Training

89

Quality of Features

88

Ease of IT Administration

87

Ease of Customization

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Ease of Data Integration

78

Nexudus Reviews

Alison T.

Role: C Level
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Customer Service delivers this product!

Likeliness to Recommend

9 / 10

What differentiates Nexudus from other similar products?

The customer service, breadth of optionality, and ease of white labeling.

What is your favorite aspect of this product?

By far the dashboard and reporting systems.

What do you dislike most about this product?

The updates tend to be wonky and a bit disruptive to our larger community.

What recommendations would you give to someone considering this product?

Love it. Try it out. Work with their team to get things set up perfectly during implementation.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

Jaosh S.

Role: C Level
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Coworking software filled with features

Likeliness to Recommend

10 / 10

What differentiates Nexudus from other similar products?

Nexudus is a coworking software filled with features. The adoption of such a technical system maybe gradual but it will support growing businesses and customizations needed. Their recent updates regarding the UI of the system has served them well and now the system looks much cleaner and easier to work with. We have been using nexudus for our space since 6 years now and I don't think any other solution has come close to replacing it.

What is your favorite aspect of this product?

The integration capabilities to any other system using their APIs is fantastic. We have integrated most of our other solution stack using nexudus as a base for the coworking aspect of it.

What do you dislike most about this product?

Their UI was initially clunky but it did the job. Only thing they can improve on is possibly the onboarding since the system does take a while to get used too.

What recommendations would you give to someone considering this product?

If you want a solution highly customizable and rich in features. This is the software to use. Your advanced needs for tackling space management and more importantly member management gets taken care of within this.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Bo P.

Role: C Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product & responsive team

Likeliness to Recommend

10 / 10

What differentiates Nexudus from other similar products?

Nexudus is the easiest to use on a day-to-day practical basis. The best combination of functionality, flexibility and ease of use.

What is your favorite aspect of this product?

My favorite aspect of Nexudus is the support team and their responsiveness

What do you dislike most about this product?

Lack of phone system integration

What recommendations would you give to someone considering this product?

Read the extensive documentation before integrating it!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

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Nexudus

Nexudus

What is Nexudus?

Company Details

Need Assistance?

Awards & Recognition

Data Quadrant Gold Medalist

Emotional Footprint Champion

Data Quadrant Gold Medalist

Nexudus Ratings

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Nexudus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Badging and Sensor Integration Ability to integrate with badging systems or sensors to automate occupancy tracking and/or manage environment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Nexudus Reviews

Alison T.

Customer Service delivers this product!

Likeliness to Recommend

Pros

Jaosh S.

Coworking software filled with features

Likeliness to Recommend

Pros

Bo P.

Fantastic product & responsive team

Likeliness to Recommend

Pros

Most Popular Nexudus Comparisons

YAROOMS

Robin

iOFFICE

Condeco

AgilQuest

Envoy

Feature Ratings

Administrator Controls

Reservation System

Space Descriptions

Dashboards and Reporting

Multi Device Capability

API Integration

Workspace Maps/Floorplans

Custom Search

Workflows and Notifications

Contact Tracing

Badging and Sensor Integration

Vendor Capability Ratings

Business Value Created

Vendor Support

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration