Nala Customer Reviews 2026 | Performance Management

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Nala

Composite Score

8.8 /10

CX Score

9.0 /10

27 Reviews Write a Review

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What is Nala?

For global and distributed teams, knowing how people truly feel - and where to act first - is a challenge. Nala turns scattered feedback into clear, data-driven insights and customized recommendations, helping you prioritize initiatives with the greatest cultural and leadership impact.

Company Details

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Nala Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nala?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 85

Goal Setting & Monitoring

Feedback Models

Performance Reviews

360 Feedback Process

9-Box Grid

Reporting and Analytics

Goal Setting and Tracking (Goal Management)

Check-Ins/1-on-1s

Company Objectives and Key Results

Development Planning

Employee Engagement

Vendor Capability Ratings

Average 86

Vendor Support

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Customization

Also Featured in...

Talent Management

Score 8.7

View Nala in this category (opens in a new tab)

Nala Videos

Nala Reviews

Carolina R.

Role: Human Resources
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2026

Easy to use and to administrate and very intuitive

Likeliness to Recommend

10 /10

What differentiates Nala from other similar products?

It was very easy to work with the providor, Catalina was always willing to support us and answer questions, wich gave us calm about te outcome and process. The site is really intuitive and easy to work with.

What is your favorite aspect of this product?

How easy and intuitive it was and the few questions I got about the system from the users.

What do you dislike most about this product?

The last part of the process about the feedback check was a bit difficult for the users.

What recommendations would you give to someone considering this product?

I would fully recommend it. It has a lot of tools that can be used in the future besides performance management.

Pros

Continually Improving Product
Reliable
Trustworthy
Efficient Service

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2026

Very fast implementation and easy to use

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Caring
Respectful
Acts with Integrity

Nala

What is Nala?

Company Details

Need Assistance?

Nala Ratings

93 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Nala?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Goal Setting & Monitoring Create individual, group, and organization specific goals. Workstreams can be attach to goals, to track the progress from all the team members.

Feedback Models Flexible feedback models aimed at accelerating growth/development; users can share and request feedback at any time.

Performance Reviews Provides performance review templates/libraries and assists with the delivery of reviews to employees.

360 Feedback Process Enables employees to get feedback from peers, leaders and even customers (or anyone else outside your company).

9-Box Grid The technology helps identify the talent potential of your employees and let you focus on retaining the leaders and achievers of your organization.

Reporting and Analytics Reports and analytical insights relating to stored data within the system i.e. organizational performance rates, top performers, areas for improvement, etc.

Goal Setting and Tracking (Goal Management) Allows managers and employees to set specific performance goals and track the progress towards meeting those goals.

Check-Ins/1-on-1s Automatically schedule reoccurring check-ins/1-on-1s between managers and employees using out-of-the-box or custom templates; take notes and assign action items

Company Objectives and Key Results Integrates company OKRs into employees' daily routines (i.e. status check-ins) to continually guide work and drive business results.

Development Planning Create plans for ongoing training and development based on the results of performance review feedback.

Employee Engagement Measure employee engagement levels via surveys that are custom created or from a survey template; garners meaningful feedback regarding employee satisfaction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Talent Management

Nala Videos

Performance Cycles with Nala: Goals, OKRs, Skills, and More

Webinar: Who's Next? Scale succession planning with confidence

Mini Demo Talent & Succession

Nala: Run smarter talent cycles|Nine Box, Calibration Sessions & Succession & performance made easy

Nala Reviews

Carolina R.

Easy to use and to administrate and very intuitive

Likeliness to Recommend

Pros

Very fast implementation and easy to use

Likeliness to Recommend

Pros

Feature Ratings

Goal Setting & Monitoring

Feedback Models

Performance Reviews

360 Feedback Process

9-Box Grid

Reporting and Analytics

Goal Setting and Tracking (Goal Management)

Check-Ins/1-on-1s

Company Objectives and Key Results

Development Planning

Employee Engagement

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Customization