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SolarWinds

N‑central

Composite Score

7.5 /10

CX Score

7.9 /10

5 Reviews Write a Review

Claim Software

What is N‑central?

N‑able N‑central is our flagship remote monitoring and management platform that gives you the power to manage, automate, and protect at scale.

Company Details

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N‑central Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love N‑central?

0% Negative

16% Neutral

84% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Remote Control

Discovery

Patch Management

Real User Monitoring

Anti Malware Signature Detection

Remote NOC, SOC, Helpdesk Integration

Mobile Device Management

Ransomware Recovery and Removal

Support for IoT Devices

Network Management

Process Automation

Vendor Capability Ratings

Average 87

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

N‑central Reviews

Moazzam K.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Overall, the Best RMM Tool I've Used.

Likeliness to Recommend

10 /10

What differentiates N‑central from other similar products?

It is a one stop solution.

What is your favorite aspect of this product?

N-Central has allowed us to keep the client more than pleased with the success we've had their with patching and AV.

What do you dislike most about this product?

Two factor authentication on built in accounts is awkward or not available.

What recommendations would you give to someone considering this product?

It's a good product. N-Central helps our company manage our clients' servers and workstations remotely as well as help automate routine tasks. It is being used throughout the entire organization for remote management and troubleshooting.

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

N‑central

What is N‑central?

Company Details

Need Assistance?

N‑central Ratings

85 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love N‑central?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Discovery Automated discovery and identification of devices and associated applications on the network.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

N‑central Reviews

Moazzam K.

Overall, the Best RMM Tool I've Used.

Likeliness to Recommend

Pros

Feature Ratings

Remote Control

Discovery

Patch Management

Real User Monitoring

Anti Malware Signature Detection

Remote NOC, SOC, Helpdesk Integration

Mobile Device Management

Ransomware Recovery and Removal

Support for IoT Devices

Network Management

Process Automation

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Vendor Support

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement