Moogsoft Logo
Moogsoft Logo
Moogsoft

Moogsoft

7.5 / 10
Moogsoft
7.5 / 10

What is Moogsoft?

Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.

Company Details


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Moogsoft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moogsoft.

82 Likeliness to Recommend

93 Plan to Renew

70 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moogsoft?

6% Negative
24% Neutral
70% Positive

Pros

  • Continually Improving Product
  • Efficient Service
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Under Delivered

Feature Ratings

Average 73

Incident Management Automation

80

Event & Alert Management Automation

80

Analyze Discovery Data

78

Analyze Activity Data

77

Data Visualization

76

Operational Task Automation

71

Problem Management Automation

70

Machine Learning

68

Performance & Capacity Management Automation

60

Explainable and Trainable Algorithms

58

Vendor Capability Ratings

Average 76

Ease of Customization

93

Product Strategy and Rate of Improvement

93

Usability and Intuitiveness

85

Quality of Features

78

Vendor Support

78

Availability and Quality of Training

74

Ease of IT Administration

74

Breadth of Features

64

Ease of Implementation

60

Business Value Created

57

Ease of Data Integration

56

Moogsoft Reviews

Surabhi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Best alert and event management solution,

Likeliness to Recommend

8 / 10

What differentiates Moogsoft from other similar products?

Moogsoft gives better option to manage and make a track of all generated events. It gives better flow and maintain the required history in the process point of view. Also, the main difference is suggestion that provides while righting rules helps developer to make the process simpler.

What is your favorite aspect of this product?

The better implementation and the management of data that give more reliability on the event or alert flows. Also, to give the derived insight on the connectivity. The compatibility with the different application is also the best aspect about the product.

What do you dislike most about this product?

The user interface is bit complex and sometime observe the slowness in the responses.

What recommendations would you give to someone considering this product?

If looking for the better event and alert management applications, this is one of the best selections.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

KAMAL V.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use.

Likeliness to Recommend

9 / 10

What differentiates Moogsoft from other similar products?

Its features that ingroove AI at its best .

What is your favorite aspect of this product?

The differentiation made in between the details for clients make it our favorite aspect.

What do you dislike most about this product?

Nothing as such its AI has developed a vast spectrum for itself in market.

What recommendations would you give to someone considering this product?

Best to way to use and deal in through.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Jossie A.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Works great

Likeliness to Recommend

10 / 10

What differentiates Moogsoft from other similar products?

works great in the background you dont even notice it is there

What is your favorite aspect of this product?

finds the problem and fixes ut before it becomes an issue

What do you dislike most about this product?

it does crash they system occasionally

What recommendations would you give to someone considering this product?

great to work with, just do your research

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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