Moogsoft

7.1 / 10

2 Reviews Write a Review

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Moogsoft

7.1 / 10

What is Moogsoft?

Moogsoft AIOps is a purpose-built software platform optimized to deliver continuous service assurance through its role as a real-time operational System of Engagement for your entire organization. It adds the critical layer of intelligence and integration between performance monitoring and IT Service Management (ITSM) systems to reduce Operational actions by up to 99% of events.

Company Details

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Moogsoft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moogsoft.

71 Likeliness to Recommend

100 Plan to Renew

60 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moogsoft?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Friendly Negotiation
Leverages Incumbent Status
Security Frustrates

Feature Ratings

Average 58

Cloud Monitoring

100

Network Mapping

100

Access Rights Management

100

Multi-Site Functionality

100

Storage Monitoring

Network Configuration Management

Automated Remediation

Server Performance Monitoring

Auto-Discovery

Network Performance Management

Capacity Management

Vendor Capability Ratings

Average 71

Ease of Implementation

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Also Featured in...

AIOps

Score 7.3

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Moogsoft Reviews

Michael H.

Role: C Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

This product offers betters services.

Likeliness to Recommend

What differentiates Moogsoft from other similar products?

They offer better communications, services, and customer.

What is your favorite aspect of this product?

That I know my company is safe.

What do you dislike most about this product?

There's absolutely nothing to dislike.

What recommendations would you give to someone considering this product?

I could only tell them to give it a try that they want regret it.

Pros

Reliable
Enables Productivity
Effective Service
Saves Time

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Best Cloud base observability tool for IT ops.

Likeliness to Recommend

Pros

Includes Product Enhancements
Helps Innovate
Reliable
Enables Productivity

Moogsoft

7.1 / 10

Moogsoft

7.1 / 10

What is Moogsoft?

Company Details

Need Assistance?

Review Moogsoft to receive up to a $10 Gift Card*

Moogsoft Ratings

71 Likeliness to Recommend

100 Plan to Renew

60 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Moogsoft?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Storage Monitoring Monitor storage performance and capacity.

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds (e.g. trigger scripts to address low disk space alerts).

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Auto-Discovery Automate discovery of systems and assets on your network.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

AIOps

Moogsoft Reviews

Michael H.

This product offers betters services.

Likeliness to Recommend

Pros

Best Cloud base observability tool for IT ops.

Likeliness to Recommend

Pros

Feature Ratings

Cloud Monitoring

Network Mapping

Access Rights Management

Multi-Site Functionality

Storage Monitoring

Network Configuration Management

Automated Remediation

Server Performance Monitoring

Auto-Discovery

Network Performance Management

Capacity Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness

Vendor Support