Monitask Customer Reviews 2024

Monitask

8.0 /10

What is Monitask?

Online time-tracking and screenshot monitoring software as a service (SaaS) startup company. Free screenshot monitoring and time tracking software for companies, teams, and freelancers. Easy-to-use time-tracking software designed for remote teams of employees that includes automatic timesheets and screenshots of employees’ workstations as proof of work done. Screenshot monitoring is completely transparent to the employees and they control when the monitoring starts and when it stops.

Company Details

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Monitask Ratings

Real user data aggregated to summarize the product performance and customer experience.

94 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Monitask?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 84

Screenshots

Task Tracking

Email Monitoring

Domain Blocking

Dashboards and Reporting

Document and File Tracking

Alerts

Productivity Analysis

Location Tracking

Application and URL Monitoring

Timesheet

Vendor Capability Ratings

Average 88

Availability and Quality of Training

100

Breadth of Features

100

Business Value Created

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Monitask Reviews

Peter M.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"Great customer service."

Likeliness to Recommend

10 /10

What differentiates Monitask from other similar products?

It is very efficient in providing reporting features that offer detailed insights into employee productivity, time distribution, and project progress.

What is your favorite aspect of this product?

I love its notification feature that alerts me when a task has reached its deadline but has not been marked complete.

What do you dislike most about this product?

It does not have the Mobile App.

What recommendations would you give to someone considering this product?

It is a great product as it integrates with other business tools and software, such as project management software or invoicing systems, to streamline workflow processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Leonardo J. B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy to use and very friendly.

Likeliness to Recommend

9 /10

What differentiates Monitask from other similar products?

I love it because I can monitor my employees even when they are working from home. Something that other products don't let me

What is your favorite aspect of this product?

The interface is spectacular all very easy to use with optimal performance

What do you dislike most about this product?

I dislike a little the form of technical service, sometimes they take a while but the rest is great

What recommendations would you give to someone considering this product?

If you have an effective product do not hesitate to buy it is wonderful. Your company will greatly improve employee performance.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Zingu M.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Best Tool For Remote Teams

Likeliness to Recommend

9 /10

What differentiates Monitask from other similar products?

When it comes to monitoring remote teams, Monitask offers best features and will time track and take screenshots.

What is your favorite aspect of this product?

I like that setting up Monitask is easy It makes working remotely easy thanks to tracking features Using it is easy

What do you dislike most about this product?

So far everything about Monitaskhas worked well.

What recommendations would you give to someone considering this product?

I recommend Monitask as it is affordable and makes tracking employees easy.

Pros

Continually Improving Product
Enables Productivity
Inspires Innovation
Saves Time

Monitask

What is Monitask?

Company Details

Need Assistance?

Monitask Ratings

94 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Monitask?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Screenshots The ability to capture screenshots manually or through random screen capture.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Domain Blocking Ability to restrict access to certain websites.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Location Tracking Real-time GPS locating monitoring of employees.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Timesheet Time and attendance tracking for scheduled shifts, monitoring employee log in/out functions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Monitask Reviews

Peter M.

"Great customer service."

Likeliness to Recommend

Pros

Leonardo J. B.

Easy to use and very friendly.

Likeliness to Recommend

Pros

Zingu M.

Best Tool For Remote Teams

Likeliness to Recommend

Pros

Feature Ratings

Screenshots

Task Tracking

Email Monitoring

Domain Blocking

Dashboards and Reporting

Document and File Tracking

Alerts

Productivity Analysis

Location Tracking

Application and URL Monitoring

Timesheet

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support