Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Miro
8.6 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Reliable
  • Saves Time
  • Client's Interest First

Feature Ratings

Average 84

Social Collaboration

89

Idea Capture

87

Notifications

85

Application Integration

84

Data Export and Import

83

Role-Based Access

83

Idea Segmentation

83

Idea Scoring / Evaluation

83

Idea Funnel

83

Dashboards, Analytics and Reporting

82

Idea Approval Workflow

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of Customization

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Vendor Support

80

Miro Reviews

Kevin G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great online whiteboarding tool, easy to use.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We required an online whiteboard solution that could be used by different departments. This is reflected in marketing, sales, goods, and design. Miro promotes distant team cooperation by allowing us to visually arrange all of our research, show data and information graphically and communicate with one another; the collaborative portability of team members is now properly organized.

What is your favorite aspect of this product?

It allows diverse employees from around the organization to contribute ideas and explore themes together. I liked how simple it was to present ideas and receive immediate feedback. We were able to bring on as many employees as we wanted and set up several boards for various initiatives. This tool's capacity to organize information, interact with team members, and discuss with each other is unparalleled. That vacuum was filled by Miro. 90% of what we do at Miro could not be done on a real bulletin board, in my opinion.

What do you dislike most about this product?

It was a little perplexing when I initially started using it. I wish it was a little easier and more natural, and less designer-oriented, but still focused on ordinary marketing personas. When you first start and join up, it might be a little intimidating, but you'll grow used to it. Furthermore, every comment notice is delivered to my email inbox, which was inconvenient until I sorted them into a different section on Gmail, I'm hoping you can take action.

What recommendations would you give to someone considering this product?

I would absolutely suggest this product, particularly if you have a large number of remote teams and conduct a lot of remote work. Make sure you know what you want to collect, label, and move together before using the digital whiteboard. When confronted with hurdles such as "where is the correct tool?" or content relating to generic assertions, try to dive deeper. By "box," I mean three pros and downsides per issue. As a result and this is the true art, board members are urged to consider the benefits and downsides of an issue.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Angela S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The best platform for team collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Due to the distance between team members, collaboration was limited. Miro has proposed a technique that allows our teams to collaborate effectively even when we are geographically apart. Our engineering team introduced me to Miro during a brainstorming session, and I was immediately captivated by its effectiveness. Creating user flows is quick, easy, and pleasant. I also use my digital pen or wireframe library to create little sketches. We also hold a lot of seminars to gather information or provide recommendations.

What is your favorite aspect of this product?

I enjoy all of the templates and other collaboration tools; it has given the team a lot of fresh options. We utilize it to cooperate between the Engineering and Product teams, to provide user feedback, and for a number of other applications. For my personal work, I like to start with a brain dump and then organize my thoughts. I appreciate creating dashboards that aggregate all of the data, allowing me to view the large picture while concentrating on the minutiae. We also have access to solutions that facilitate consumer decision-making collaboration. Workflow objects also have a large community of contributors.

What do you dislike most about this product?

It may take some time to become adept with the software. After a time, that's nice, but I still feel like I'm only scratching the surface. It becomes harder to ask individuals to contribute when they are unfamiliar with the product. Furthermore, since the discontinuation of day passes, engaging with persons who do not have a complete license has grown increasingly difficult.

What recommendations would you give to someone considering this product?

This is the greatest collaboration platform we've used since it fulfills our goals; we collaborate with our clients, and our clients accept Miro as part of their work progress after we leave. Consider a practical use case while researching the product. It will be far more valuable than simply experimenting with various features of the functioning. Take whatever problem you're presently dealing with, perhaps one that's causing you a headache, and attempt to solve it utilizing Miro's remarkable skills; just give it a shot and let your thoughts flow.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Katie T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

This is a fantastic tool for idea management

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Compared to competing whiteboard and team communication applications, Miro's relative simplicity is a significant selling point. It may serve as a whiteboard for everyone to participate during group calls, even if they aren't in the exact physical location. Using boxes and arrows to convey concepts does not require the user to have drawing or design abilities.

What is your favorite aspect of this product?

The simplicity with which I can establish visual concepts is a strength. How well Miro works with others is one of his many great qualities. We can effectively exchange knowledge and data, pool resources, formulate strategic goals, and generate compelling visualizations for reporting and internal dissemination. I also use it to evaluate research results on the cheap; by rearranging sticky notes and forming themes.

What do you dislike most about this product?

It takes a while to load the photos, which isn't a deal breaker but might need some fine-tuning, particularly on the desktop edition. Switching from a free to a premium account was a tedious procedure. It's challenging to redraw a diagram or wireframe after making changes, especially if you need to edit it by adding arrows or rearranging the shapes.

What recommendations would you give to someone considering this product?

We can use sticky notes to record everything discussed during brainstorming meetings, centralizing our efforts and speeding up the implementation of our best ideas. We could create useful mind maps, process flows, and diagrams with Miro's assistance. Since Miro provides a clear flow through which the team can begin executing tasks, I believe he would be an excellent addition to your group.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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