Mimecast Security Awareness Training Customer Reviews 2023 |

What is Mimecast Security Awareness Training?

Increasing cyber security awareness among your users will undoubtedly help to prevent more cyber security threats. Email-borne threats have always targeted human beings, duping them into clicking on links, opening attachments or providing passwords and personal information that can be used to penetrate cyber security defenses. It doesn't matter how much you've invested in the latest cyber security tools or the most sophisticated cyber security strategies – if your users can't spot a suspicious link or a fraudulent email, your defenses are likely to be compromised.

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Mimecast Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Security Awareness Training.

87 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Security Awareness Training?

0% Negative

10% Neutral

90% Positive

Pros

Reliable
Saves Time
Enables Productivity
Trustworthy

Role: C-Level
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Training content users will like

Likeliness to Recommend

10 / 10

What differentiates Mimecast Security Awareness Training from other similar products?

The content is actually engaging for the end user. People tell us they like the videos and we get a lot of feedback from people telling us that they used what they learned.

What is your favorite aspect of this product?

Entertaining and engaging

What do you dislike most about this product?

I wish there were more options for the roll out to new employees.

What recommendations would you give to someone considering this product?

The content is good. Knowledge retention is good. It does not go deep into the content.

Pros

Trustworthy
Client Friendly Policies
Reliable
Performance Enhancing

Cons

Charges for Enhancements

Eric D.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Great job! Keep up the good work!

Likeliness to Recommend

9 / 10

What differentiates Mimecast Security Awareness Training from other similar products?

The unique suite of options

What is your favorite aspect of this product?

It is fun to use and easy to learn

What do you dislike most about this product?

I like this product

What recommendations would you give to someone considering this product?

Be patient and take your time

Pros

Respectful
Reliable
Unique Features
Efficient Service

Russell M.

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

Easy to use, shares responsibility with users

Likeliness to Recommend

8 / 10

What differentiates Mimecast Security Awareness Training from other similar products?

Gives user controls and responsibility

What is your favorite aspect of this product?

Gets users thinking

What do you dislike most about this product?

Nothing I don’t like

What recommendations would you give to someone considering this product?

Pilot and communicate to end users well.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

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Mimecast Security Awareness Training

Mimecast Security Awareness Training

What is Mimecast Security Awareness Training?

Company Details

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Awards & Recognition

2020 Data Quadrant Gold Medalist

Mimecast Security Awareness Training Ratings

87 Likeliness to Recommend

Up 1Since last award

90 Plan to Renew

Up 1Since last award

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Mimecast Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Mimecast Security Awareness Training Reviews

Eric Q.

Training content users will like

Likeliness to Recommend

Pros

Cons

Eric D.

Great job! Keep up the good work!

Likeliness to Recommend

Pros

Russell M.

Easy to use, shares responsibility with users

Likeliness to Recommend

Pros

Most Popular Mimecast Security Awareness Training Comparisons

NINJIO

Infosec IQ

KnowBe4 Security Awareness Training

Webroot Security Awareness Training

Proofpoint Security Awareness Training

Hoxhunt

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Ease of User Management

Security Awareness Dashboards and Reporting

LMS Integration

Just in Time Alerts

Gamification

Simulated Attacks

Customizability

Variety of Training Materials

Knowledge Tests

Topic Breadth

Content Quality

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Customization

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support