Microsoft SharePoint Logo Award Winner Product Badge
Microsoft SharePoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft SharePoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft SharePoint
8.8 /10

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 83

Document Sharing

86

Document Hosting

86

Security and Access Control

84

Access Tracking

84

Editor Functions

83

Searchability

83

Version Control

83

Virtual Data Room

81

Metrics and Reporting

81

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Microsoft SharePoint Reviews

Raju S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

An effective tool for structured collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

I think SharePoint facilitates better coordination between teams.

What is your favorite aspect of this product?

The document library and sharing features made communication more streamlined.

What do you dislike most about this product?

It may take time for new users to understand the interface.

What recommendations would you give to someone considering this product?

If you want a centralized collaboration system, this is something to seriously consider.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Sandeep K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Great for managing external vendors.

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

We use sharepoint to collaborate with our manufacturing partners, and its far more secure than any other file sharing site we’ve used. It’s the best as we can build “extranet” sites where vendors only see what we want them to see. So the ability to require multi-factor authentication for these guests is a major security win for us.” It is transforming the openness of our external communications to be as secure as our internal ones.

What is your favorite aspect of this product?

The "document id" feature is most useful for us. It gives each file a permanent link, unbreakable even if you move the file to another folder. We do use these links in our technical manuals. I also like the "request files" option that i can send a link to the vendor and upload their invoices directly into a folder, without seeing anything else within the directory. It's very clean and professional.

What do you dislike most about this product?

The ui for managing "guest users" on the back-end is slightly clunky and often involves going into the azure portal, which is far too technical for most users.

What recommendations would you give to someone considering this product?

For any business that needs to share sensitive data with third parties on a constant basis, sharepoint offers you the most secure and professional way of doing it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Tohik K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Improving productivity across departments

Likeliness to Recommend

8 /10

What differentiates Microsoft SharePoint from other similar products?

Before sharepoint none of our departments talked to each other, but now we have this common ground for files. They beat having a messy network drive middleman because you get a full-fledged web front-end to your data. it’s the best, because it fosters sharing rather than hoarding files on one’s desktop. we have also seen a sharp decline in, where is this file? emailed since we launched the new sharepoint intranet.

What is your favorite aspect of this product?

I really like the idea of these hub sites. it lets us connect multiple department sites together, so they can have shared navigation and search. it makes the entire company like one team. the copy to and move to functions via the web interface are also incredibly snappy and pleasant for reorganizing files. it’s a really well thought out system that does all the boring parts of file management quite effectively.

What do you dislike most about this product?

Sometimes the search is too good and brings up files in other departments that you have access to but which aren’t relevant to what you’re actually trying to do.

What recommendations would you give to someone considering this product?

If you want to tear down the walls in your organization and build a common digital work environment, sharepoint is the standard for enterprise collaboration.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Client's Interest First

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