Microsoft SharePoint Logo Award Winner Product Badge
Microsoft SharePoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft SharePoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft SharePoint
8.8 /10

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 83

Document Sharing

86

Document Hosting

86

Security and Access Control

84

Access Tracking

84

Searchability

83

Editor Functions

83

Version Control

83

Metrics and Reporting

81

Virtual Data Room

81

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

82

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Microsoft SharePoint Reviews

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Robust platform for content management

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

Several, but mainly its deep integration with the Microsoft Ecosystem.

What is your favorite aspect of this product?

Definitely the intranets and the Team sites.

What do you dislike most about this product?

Takes a bit of time to learn and navigate through most of the features to get the best out of it.

What recommendations would you give to someone considering this product?

Invest in proper user training to ensure users are familiar with the various aspects of the product.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

Karan B.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Fast and Reliable for Team Usage.

Likeliness to Recommend

8 /10

What differentiates Microsoft SharePoint from other similar products?

This makes it highly convenient for document sharing and team collaboration. You are also fine because everything is in one place, then when you integrate with other tools that work daily, such as Teams and Outlook. The version history utility is also very helpful.

What is your favorite aspect of this product?

It is an adaptable, central collaboration platform that integrates seamlessly with Microsoft 365 suites and offers informed document management capabilities along with its mobile accessibility and security.

What do you dislike most about this product?

However, SharePoint comes with a steep learning curve, clunky interface, complex features for editing and publishing content, performance issues when working with large files, dependence on IT to maintain the platform on-premises vs in cloud (the costly one), expensive licensing fees and limited offline access.

What recommendations would you give to someone considering this product?

Another feature that I actually really like from Microsoft sharepoint is the real time collaboration. In actuality, we can share links of same document and work collaboratively. It aids in monitoring team information associated with tasks, leaves and so forth. It also has a good Single sign on it which stops me from logging in again and again. Very easy to learn and quite comprehensive.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Vendor Friendly Policies

Bhavik T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Transformative Internal Communications Hub.

Likeliness to Recommend

8 /10

What differentiates Microsoft SharePoint from other similar products?

Being able to easily build a ‘Communication Sites' with a look of pro website, without coding a single line of code makes the difference. It can be a way to connect the dots between a file server and a fun-to-use corporate intranet.

What is your favorite aspect of this product?

The personalized "Start Page". Instead, it leverages the capabilities of Microsoft Graph to present me with information about the documents that I've recently used and news from the sites that I follow in my daily routine, making it easier and more focused.

What do you dislike most about this product?

There can be sync behaviour hiccups when syncing large libraries with the OneDrive client. With thousands of files, sync conflicts are possible, and manually sorting through them often isn't practical for people in the field who are not tech-savvy.

What recommendations would you give to someone considering this product?

Use folders to create a "silo" of information that goes nowhere; use metadata to make multiple "Views" of the data available, so various departments can easily locate the information they need!

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Vendor's Interest First
  • Slower Product Innovation

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