Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Power Automate

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Power Automate
8.8 /10

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

Filter By

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Cloud Hosting

89

Automation Apps

87

Code-Free Programming

86

Process Discovery

85

Out of the box integration

84

Central Deployment

84

Concurrent Work

84

Performance Monitoring

83

Unsupervised Launch

83

Action Logging

83

Role-Based Access

82

Vendor Capability Ratings

Average 81

Business Value Created

86

Quality of Features

83

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Vendor Support

77

Microsoft Power Automate Reviews

Kailas P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Automation of routine tasks & creation of solution

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

It stands out because of its strong security and privacy, seamless integration with native MS apps, and for its overall reliability. Connection with tools such as Outlook, Teams, Sharepoint and Excel is easy without any complex steps involved. Its stable performance helps reduce errors and bugs. Power Automate is a dependable and user friendly platform for mid and large size organisations.

What is your favorite aspect of this product?

It quickly allows users with moderate technical knowhow to create and deploy automation workflows. A complete workflow can be built in as little as 4 to 5 hours and deployed almost immediately. It is efficient and very useful for improving business processes by reducing manual tasks with quick automation and short implementation cycles.

What do you dislike most about this product?

The built-in Copilot assist feature fails to guide the user when it comes to fixing the issues quickly. Sometimes it fails to identify the right solution or to explain where exactly the problem is. This can slow the troubleshooting process. At times resolving errors takes longer than expected, making the process tedious, especially when the workflows contain complex conditions.

What recommendations would you give to someone considering this product?

A patient and persistent approach is must while learning and deploying workflows. It is a powerful platform and it delivers automation quickly, but troubleshooting may take longer than expected. Do not give up when issues surface. Make the most of the built-in copilot and also check community forums for help if required. Overall it is a strong tool for users looking to automate their daily tasks.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mayank J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Powerful Automation Made Simple and Flexible

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

It is primarily for deep integration with the Microsoft ecosystem but unlike many automation tools that focus solely workflow automation and Power Automate seamlessly connection with Microsoft 365 Apps,Dynamics 365,Azure services are allowing engineer s to automate process to across a range of enterprise tools without heavy custom coding and it's low code interface that why it approach able for business users . There more futures like AI Builder and RPA allow engineers to automate both digital process and repetitive desktop tasks in the unified platform.

What is your favorite aspect of this product?

My favorite aspect is how effortless it bridges the gap Between business users and developers that i can quickly prototype a workflow by using the low code interface then extend in with custom logic or RPA when needs because it's save my so much time on repetitive tasks while still giving me the control and flexibility which I need for complex automation

What do you dislike most about this product?

I dislike one thing in Microsoft Power Automate is that complex workflows can take a bit of time to set up and fine time but that also means it's incredibly flexible and powerful once you get it right..

What recommendations would you give to someone considering this product?

I recommend if you Considering Microsoft Power Automate then I say start by exploring the templates and pre bulit connectors because they make it eassy to get immediate value and don't be intimidated by complex workflows also invest little time in learning the advanced features like custom connection and RPA.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features
  • Less Caring

Muhammad I.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Finally, automation that actually works

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Power Automate wins because it lives inside everything Microsoft—Outlook, Teams, SharePoint—so nothing feels like a separate tool. And when you hit something without an API, the desktop recorder just clicks through it like a person would.

What is your favorite aspect of this product?

I love how Power Automate just sits there inside everything I already use—Outlook, Teams, SharePoint—so I don't have to switch between a dozen different tools. It feels less like learning new software and more like the stuff I already know finally started working smarter.

What do you dislike most about this product?

I honestly can't think of anything I dislike—Power Automate has been solid for everything I've needed. It just works.

What recommendations would you give to someone considering this product?

Just start small with something you actually need to automate—you'll be surprised how quickly it clicks. And don't overthink the licensing at first; you probably already have access to more than you realize through your Microsoft 365 subscription.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Microsoft Power Automate Comparisons