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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

196 Reviews Write a Review

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What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2026 Emotional Footprint Champion

Latest Award, 2026

Contract Negotiation

Latest Award, 2026

2025 Data Quadrant Champion

2025

9 Top Rated Capabilities

12 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

3% Negative

2% Neutral

95% Positive

Pros

Enables Productivity
Saves Time
Reliable
Helps Innovate

Feature Ratings

Average 83

Cloud Hosting

Automation Apps

Code-Free Programming

Process Discovery

Out of the box integration

Central Deployment

Concurrent Work

Performance Monitoring

Unsupervised Launch

Action Logging

Role-Based Access

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Rohit Kumar G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Low code platform, fantastic product.

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Microsoft power automate stand out with deep integration into the Microsoft ecosystem. It offers both cloud based solutions as well. It comes with AI driven capabilities, low code interface, and vast library.

What is your favorite aspect of this product?

It user friendly, low code interface, seamless integration with Microsoft ecosystem. It can easily utilise for any kind of automation.

What do you dislike most about this product?

It is very complex to design large workflow. Debugging is not easy specially if we have a very complex process.

What recommendations would you give to someone considering this product?

I will recommend to go with simple workflow and get comfortable with the interface. Try to explore inbuilt activities that are useful in every automation. Next, they should go with the integration with familiar Microsoft tools, and explore the RPA and AI features.

Pros

Trustworthy
Saves Time
Fair
Helps Innovate

Anik T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy, Powerful and Scalable

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

It offers a lot of integration OOB and with the Microsoft Ecosystem, it blends fine.

What is your favorite aspect of this product?

Ease of use and collaboration capabilities.

What do you dislike most about this product?

More scope for connector and Ui automation via Power Automate Flow.

What recommendations would you give to someone considering this product?

If you have the Microsft ecosystem then this is something to be considered to enable the business users and noncoders to have their DIY automation to increase productivity.

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Harsh S.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

It is more reliable and user friendly

What is your favorite aspect of this product?

Microsoft Power Automate provides differentiated or unique product features or vendor capabilities.

What do you dislike most about this product?

It is a bit costly than the other options available in the market.

What recommendations would you give to someone considering this product?

I would recommend everyone to use this product atleast once.

Pros

Unique Features
Efficient Service
Inspires Innovation
Caring

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Graphical user interface to define processes with a process flow diagram and recorded user actions

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Rohit Kumar G.

Low code platform, fantastic product.

Likeliness to Recommend

Pros

Anik T.

Easy, Powerful and Scalable

Likeliness to Recommend

Pros

Harsh S.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Hosting

Automation Apps

Code-Free Programming

Process Discovery

Out of the box integration

Central Deployment

Concurrent Work

Performance Monitoring

Unsupervised Launch

Action Logging

Role-Based Access

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support