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Microsoft Corporation

Microsoft Planner

Composite Score

8.8 /10

CX Score

8.9 /10

100 Reviews Write a Review

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What is Microsoft Planner?

Take the chaos out of teamwork and get more done! Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.

Company Details

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Awards & Recognition

Microsoft Planner won the following awards in the Task Management category

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4 Top Rated Capabilities

2 Top Rated Features

2025

3 Top Rated Capabilities

5 Top Rated Features

2024

3 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Planner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Planner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Planner?

2% Negative

3% Neutral

95% Positive

Pros

Client Friendly Policies
Reliable
Trustworthy
Acts with Integrity

Feature Ratings

Average 86

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Add Notes

Notifications

Task Prioritization

Shared Task List

Drag and Drop Prioritization

Dependencies

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Microsoft Planner Reviews

Eleonora A.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

A snapshot of marketing data mastery

Likeliness to Recommend

9 /10

What differentiates Microsoft Planner from other similar products?

Planner is unique among project management tools due to its customizable views and dashboards. Its flexibility allows users to switch between lists, boards, and charts, providing clarity for complex data. Additionally, it can integrate with a wide array of apps, ensuring that all marketing instruments play in sync.

What is your favorite aspect of this product?

Successful marketing campaigns rely on meticulously collected, analyzed, and interpreted data. Efficiency and precision are key for any marketing team. Planner is a versatile project management tool that can help orchestrate this flow. The platform allows for the creation of workflows that trigger data collection and analysis without manual intervention, providing an extra set of expert hands. This automation ensures that data flows seamlessly into actionable insights, keeping campaigns on a steady beat.

What do you dislike most about this product?

However, the platform's native reporting features for marketing-specific analytics could use improvement. Currently, it heavily relies on external integrations for in-depth marketing data analysis. This reliance can sometimes disrupt an otherwise smooth workflow.

What recommendations would you give to someone considering this product?

Planner is not just a tool for grand marketing performance; it is the conductor that ensures every bit of information has a home, every insight is finely calibrated, and every campaign achieves peak performance. I recommend using it to streamline the collection and analysis of marketing data. Planner's automated workflows are a standout feature, freeing up marketing professionals to focus on strategy and creativity instead of data management.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

José Antonio P.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

A great way to optimize your time with Planner

Likeliness to Recommend

10 /10

What differentiates Microsoft Planner from other similar products?

Microsoft Planner is included with the standard licences of Microsoft 365, this make it very convinient to have track your teams projects, to delegate activities and document every step. Also you can create multiple plans if you have different teams and no everybody need to have access to all the activities. Planner also can be integrated with Power BI to much better graffic and overview of all the activities for each group.

What is your favorite aspect of this product?

Is very easy to use, you don't need to have an extra training to use it, you can access the planner anywhere and every change someone of the team makes in the planner is notified to all the members in order to be updated.

What do you dislike most about this product?

Nothing to dislike, but I would like to include extra comments in the notes, like a note over a note.

What recommendations would you give to someone considering this product?

Is very friendly and easy to use, give it a chance to optimize your time and better track of your projects.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Luke S.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Does not disappoint

Likeliness to Recommend

10 /10

What differentiates Microsoft Planner from other similar products?

The collaboration on task management is unmatched. Microsoft really has it figured out

What is your favorite aspect of this product?

The collaboration is a huge plus. I also love the visuals provided when it comes to monitoring tasks completion

What do you dislike most about this product?

Nothing really. Least favorite thing was getting everyone to buy in to it

What recommendations would you give to someone considering this product?

It’s great the collaboration is perfect if you can get everyone on board

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Microsoft Planner

What is Microsoft Planner?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Planner Ratings

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Planner?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Notifications Tool alerts business of an application generated event.

Task Prioritization Ability to assign a priority to tasks.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Dependencies Ability to add dependencies to other tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Planner Reviews

Eleonora A.

A snapshot of marketing data mastery

Likeliness to Recommend

Pros

José Antonio P.

A great way to optimize your time with Planner

Likeliness to Recommend

Pros

Luke S.

Does not disappoint

Likeliness to Recommend

Pros

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Feature Ratings

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Add Notes

Notifications

Task Prioritization

Shared Task List

Drag and Drop Prioritization

Dependencies

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support