What is Microsoft Intune?
Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Intune?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Device Management
Application Management
Security Management
Location Services
Mobile Productivity
User Privacy
Integration with ITSM and ITAM Tools
Single Pane of Glass
Content Management
Reporting
Expense Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Microsoft Intune Reviews
Anil T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Secure, Scalable but Requires Steep Learning Curve
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
Microsoft Intune differentiates itself through its deep integration with Microsoft 365, Entra ID, and Defender, enabling unified identity, device, and app management in one platform. It is cloud-native, supports both MDM and MAM, and aligns strongly with the Zero Trust security model. Compared to other tools, it offers tighter Windows and Microsoft ecosystem integration along with built-in security and automation capabilities.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Intune is its seamless integration with the Microsoft ecosystem combined with Zero Trust security enforcement. It allows organizations to manage identities, devices, and applications in one unified platform while continuously enforcing compliance before granting access to resources. This tight coupling with Microsoft 365, Entra ID, and Defender makes security and endpoint management much more streamlined and consistent compared to fragmented third-party solutions.
What do you dislike most about this product?
The most common drawback of Microsoft Intune is its complexity and steep learning curve, especially for new administrators or small IT teams. It can also feel less intuitive in certain configuration areas, with policies, profiles, and integrations sometimes requiring deep understanding of the Microsoft ecosystem. Additionally, reporting and troubleshooting can be less straightforward compared to some competing endpoint management tools that offer more simplified dashboards.
What recommendations would you give to someone considering this product?
A good recommendation for someone considering Microsoft Intune would be: Start with a clear planning phase before deployment—define device types (corporate vs BYOD), security requirements, and app needs, since Intune is highly configurable but can become complex without structure. Use pilot testing with a small user group first to validate policies and avoid large-scale configuration issues. Adopt least-privilege access and role-based administration (RBAC) from the beginning to improve security and reduce administrative risks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2026
It works but it's still Microsoft.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
Mel H.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2026
Good Endpoint source
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
Intune has the support of being the big company's device management for all devices, but smaller companies can come up with new ideas more often than Intune.
What is your favorite aspect of this product?
The security management for all devices is next level. But product updates need to be better thought out.
What do you dislike most about this product?
It needs new features that other software is releasing. The need to innovate is much needed.
What recommendations would you give to someone considering this product?
Get it if your company needs a system for all of its devices. However, there are others.
Pros
- Effective Service
- Saves Time
- Efficient Service
- Continually Improving Product
Cons
- Inhibits Innovation
- Commodity Features
- Under Delivered
Please tell us why you think this review should be flagged.
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