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Microsoft Corporation

Microsoft Intune

Composite Score

8.5 /10

CX Score

8.8 /10

93 Reviews Write a Review

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What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details

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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

5 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative

3% Neutral

94% Positive

Pros

Security Protects
Enables Productivity
Reliable
Performance Enhancing

Feature Ratings

Average 80

Real-Time Resolution

100

Custom Commands

No User Interruption

Kiosk Management

Device Management and Security

Manage All Endpoints

Application Management

Content Management

Single Pane of Glass

Expense Management

Integration with ITSM and ITAM Tools

Vendor Capability Ratings

Average 78

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Mobility Management

Score 8.6

View Microsoft Intune in this category (opens in a new tab)

Microsoft Intune Reviews

Dante E.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Endpoint master

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

One key differentiator of Endpoint Manager is its tight integration with other Microsoft products, such as Azure Active Directory and Azure Information Protection, which can provide additional security and management capabilities.

What is your favorite aspect of this product?

One of the best parts of Endpoint Manager is its ability to provide a centralized management console for a wide range of devices, like PCs, Macs, and mobile devices. Yes, even Macs.

What do you dislike most about this product?

One potential drawback is that it may require a significant amount of setup and configuration to properly deploy and manage all of the different devices and platforms it supports.

What recommendations would you give to someone considering this product?

It is important to ensure that your organization's infrastructure and network are set up to support it. This includes having the necessary servers and software in place,etc

Pros

Reliable
Performance Enhancing
Unique Features
Enables Productivity

Jessica D.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

close to perfect MDM solution.

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

Mobile device management. Microsoft is a trusted vendor. Great for inventory management.

What is your favorite aspect of this product?

Ease of patching and update. Compliance policies can be easily created. Highly scalable in terms of updating functionalities.

What do you dislike most about this product?

Steep learning curve. Changes and upgrades means more learning and training.

What recommendations would you give to someone considering this product?

When dealing with huge number of devices and users this is the best tool to manage.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Diego B.

Role: Operations
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

1 day exploration of use is enough to feel comfy.

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

Even though could be considered a limiting point, the integration with Azure and other microsoft products as well as the ease of migration from on premisses solutions such as SCCM, makes it much more comfortable.

What is your favorite aspect of this product?

Integration with other Microsoft solutions and friendly and easy to use UI.

What do you dislike most about this product?

It's mostly focused on securing Microsoft products and solutions.

What recommendations would you give to someone considering this product?

If you already use some features from Azure, Endpoint Manager is the way to go.

Pros

Helps Innovate
Trustworthy
Respectful
Includes Product Enhancements

Microsoft Intune

What is Microsoft Intune?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Microsoft Intune Ratings

87 Likeliness to Recommend

1 Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Microsoft Intune?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Resolution Ability to resolve issues without remote desktop.

Custom Commands Create codeless commands and scripts for your console.

No User Interruption The ability to resolve a problem without interrupting the end user.

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobility Management

Microsoft Intune Reviews

Dante E.

Endpoint master

Likeliness to Recommend

Pros

Jessica D.

close to perfect MDM solution.

Likeliness to Recommend

Pros

Diego B.

1 day exploration of use is enough to feel comfy.

Likeliness to Recommend

Pros

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Feature Ratings

Real-Time Resolution

Custom Commands

No User Interruption

Kiosk Management

Device Management and Security

Manage All Endpoints

Application Management

Content Management

Single Pane of Glass

Expense Management

Integration with ITSM and ITAM Tools

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support