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Microsoft Corporation

Microsoft Intune

Composite Score

8.5 /10

CX Score

8.8 /10

96 Reviews Write a Review

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What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details

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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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2026 Data Quadrant Champion

Latest Award, 2026

2 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Product Impact

2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

5 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative

3% Neutral

94% Positive

Pros

Enables Productivity
Security Protects
Reliable
Performance Enhancing

Feature Ratings

Average 80

Kiosk Management

Custom Commands

No User Interruption

Real-Time Resolution

Automation on Demand

Mass Enrollment

Device Management and Security

Application Management

Manage All Endpoints

Content Management

Remote Support

Vendor Capability Ratings

Average 78

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Mobility Management

Score 8.5

View Microsoft Intune in this category (opens in a new tab)

Microsoft Intune Reviews

Wesley B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Some features are lacking

Likeliness to Recommend

6 /10

What differentiates Microsoft Intune from other similar products?

The integration into the Microsoft Suite

What is your favorite aspect of this product?

Single pane of glass portal. Able to view multiple devices for management but it's features are lacking.

What do you dislike most about this product?

Deployment can require much legwork.

What recommendations would you give to someone considering this product?

It's good but not great. If you're already a Microsoft house, do it, but if not, look elsewhere.

Pros

Continually Improving Product
Reliable
Security Protects
Helps Innovate

Wesley B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Great features, but is a bit complex to implement

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

The integration into the Microsoft suite.

What is your favorite aspect of this product?

The integration into the Microsoft suite and deployment features.

What do you dislike most about this product?

The complex implementation

What recommendations would you give to someone considering this product?

It's great when it's up and running but requires a decent amount of legwork to get there.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Oluwanbe O.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Excellent tool for managing devices

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

It provides an infrastructure for controlling and protecting devices, applications, and data from a central location across various platforms and operating systems. Additionally, it enables businesses to manage the distribution of apps to users' devices, guaranteeing that they have the appropriate apps for their jobs.

What is your favorite aspect of this product?

The simplicity of updating devices using Microsoft Intune is my favorite feature. Using Intune to manage devices and apps is really simple and effective. Intune provides granular security components for integration.

What do you dislike most about this product?

It can be a bit daunting and complex to configure advanced settings on Intune. Additionally, there's not much support for Apple device administration.

What recommendations would you give to someone considering this product?

INtune works effectively with a large, centralised IT department that oversees and controls a significant amount of an organization's IT assets, security, and policies.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Intune

What is Microsoft Intune?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Microsoft Intune Ratings

87 Likeliness to Recommend

100 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Intune?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Custom Commands Create codeless commands and scripts for your console.

No User Interruption The ability to resolve a problem without interrupting the end user.

Real-Time Resolution Ability to resolve issues without remote desktop.

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Mass Enrollment The ability to support multiple enrollment options, such as QR code enrollment and specific Android, Samsung, Apple iOS and Windows device enrollment.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Remote Support Offers remote support feature that allows IT admins to remotely connect to end-user devices for troubleshooting and maintenance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobility Management

Microsoft Intune Reviews

Wesley B.

Some features are lacking

Likeliness to Recommend

Pros

Wesley B.

Great features, but is a bit complex to implement

Likeliness to Recommend

Pros

Oluwanbe O.

Excellent tool for managing devices

Likeliness to Recommend

Pros

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1
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Feature Ratings

Kiosk Management

Custom Commands

No User Interruption

Real-Time Resolution

Automation on Demand

Mass Enrollment

Device Management and Security

Application Management

Manage All Endpoints

Content Management

Remote Support

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support