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Microsoft Corporation

Microsoft Intune

Composite Score

8.5 /10

CX Score

8.8 /10

93 Reviews Write a Review

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What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details

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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

5 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

3% Negative

3% Neutral

94% Positive

Pros

Security Protects
Enables Productivity
Reliable
Performance Enhancing

Feature Ratings

Average 80

Real-Time Resolution

100

Custom Commands

No User Interruption

Kiosk Management

Device Management and Security

Manage All Endpoints

Application Management

Content Management

Single Pane of Glass

Expense Management

Integration with ITSM and ITAM Tools

Vendor Capability Ratings

Average 78

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Enterprise Mobility Management

Score 8.6

View Microsoft Intune in this category (opens in a new tab)

Microsoft Intune Reviews

Ankitkumar M.

Role: Sales Marketing
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Good Product with limited features

Likeliness to Recommend

7 /10

What differentiates Microsoft Intune from other similar products?

Microsoft Intune Core is good product especially in Microsoft environment and give you a good result in terms of protecting Endpoints.. It has a wonderful analytics and some unique features for frontline workers.

What is your favorite aspect of this product?

It has a some unique about its hybrid workforce and simplifying Endpoint management capability. Also having a good user experience for the MS environment.

What do you dislike most about this product?

The Product having very limited feature-pack and its lagging behind major competition peers. Lots of area needs much more innovation with AI capability.

What recommendations would you give to someone considering this product?

Choose the Product if you are having major Microsoft Environment and no needs of features with basic Endpoint security..

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Cons

Charges for Enhancements
Leverages Incumbent Status
Inhibits Innovation

Jeremy W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Microsoft Intune has great integration

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

It is simple to apply and install on systems, and it is also very easy to use. The fact that it is a Microsoft product further increases the credibility of the app. In this way, both office and home devices are protected.

What is your favorite aspect of this product?

Integration with Microsoft Defender is simple and deployment is effortless. I think you can. It is even possible to have full control over an endpoint. Enjoy a wealth of customization options.

What do you dislike most about this product?

Nothing bad to say. Simply put, it is a powerful instrument for safeguarding government records. Give every user complete app setup and make device security a breeze.

What recommendations would you give to someone considering this product?

Providing a universal endpoint management solution, Intune simplifies and streamlines operations by allowing businesses to control devices across multiple platforms from a single dashboard.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Debanjan C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

A fantastic product for your MDM and ENDPOINTS

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

The first and foremost is thed robustness which MS intune provides over the others. Secondly everything is on cloud and there is a minimal dependecy on the on premise. Thirdly customised application delivery can be given to the associates based on the role. Fourth of all getting the overall control of the endpoints are easier.

What is your favorite aspect of this product?

Favouriste aspects are a. A cnetralised control over the endpoins and mobiles are much easier.. b. Customised application deployment for the associates. c. Configuring policy for the Microsoft product are much easier. Example Polcy for PST

What do you dislike most about this product?

I feel this are the options which can be improved a. The application dynamic can be improved, If you see an scenario on how an application is created using SCCM and the same when applied to Intune there are many differences. b. Third party patching can be improved

Pros

Trustworthy
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Intune

What is Microsoft Intune?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Microsoft Intune Ratings

87 Likeliness to Recommend

1 Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Microsoft Intune?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Resolution Ability to resolve issues without remote desktop.

Custom Commands Create codeless commands and scripts for your console.

No User Interruption The ability to resolve a problem without interrupting the end user.

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Expense Management The ability to track the cellular usage of each device, to generate reporting based on usage, and to disconnect.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobility Management

Microsoft Intune Reviews

Ankitkumar M.

Good Product with limited features

Likeliness to Recommend

Pros

Cons

Jeremy W.

Microsoft Intune has great integration

Likeliness to Recommend

Pros

Debanjan C.

A fantastic product for your MDM and ENDPOINTS

Likeliness to Recommend

Pros

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Feature Ratings

Real-Time Resolution

Custom Commands

No User Interruption

Kiosk Management

Device Management and Security

Manage All Endpoints

Application Management

Content Management

Single Pane of Glass

Expense Management

Integration with ITSM and ITAM Tools

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support