Microsoft Exchange Online Protection Logo Award Winner Product Badge
Microsoft Exchange Online Protection Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Microsoft Exchange Online Protection
8.5 /10

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details


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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

5% Negative
10% Neutral
85% Positive

Pros

  • Effective Service
  • Includes Product Enhancements
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 84

O365 integration

87

Anti-Spoofing Protection

85

Tagging

84

Phishing Protection

83

Artificial Intelligence / Machine Learning

83

Administrator Dashboard and Reporting

83

Email Account Protection

83

Managed Services Offering

82

Data Loss Prevention

81

User Flagging of Suspicious Emails

81

Administrator Email Processing

81

Vendor Capability Ratings

Average 80

Ease of IT Administration

86

Business Value Created

85

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Customization

80

Breadth of Features

79

Ease of Data Integration

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Quality of Features

78

Vendor Support

73

Microsoft Exchange Online Protection Reviews

Deep M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

MS EOP for unified email security and management

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Definitely its exceptionally smooth integration within the Microsoft 365 environment. EOP isn't just bolted on; it inherently works with Exchange Online, Microsoft Defender for Office 365 and the wider Microsoft security framework. It's so tightly woven into the Microsoft 365 world, managing EOP tends to be simpler, with security rules applied consistently across different Microsoft services to deliver a strong, multi-layered defense against spam, malware and phishing attempts, enhanced by the intelligence and constant updates from Microsoft's extensive global network.

What is your favorite aspect of this product?

I like the most is its remarkable ease of use coupled with its surprising depth of functionality. Mostly, products with a wide array of features can become cumbersome and require a steep learning curve. However, EOP has a clean and intuitive interface and helps even novice users to quickly grasp the basics and become productive. Yet, beneath this simplicity lies a robust engine capable of handling complex tasks and customization options for more advanced users. The balance between accessibility and power is a rare and highly appreciated trait in my book, making it a genuinely enjoyable and efficient tool to work with.

What do you dislike most about this product?

What I actually feel is when it comes to fine-tuning the security settings, especially for complex threats or unique company setups, the options are a bit less detailed than what you'd get with specialized security tools and make me feel somewhat restricted to Microsoft's approach, which I think is limiting if I have very specific or complicated security needs. My primary concern is that it doesn't always have the level of specific control and personalization I'd like.

What recommendations would you give to someone considering this product?

One of the best things about MS EOP is how well it works with everything else, making it way easier to handle admin tasks and set up rules. Right from the start, it has strong security with reliable anti-spam and anti-malware tools that's backed by all the threat info Microsoft has, so our email is well-protected and secured. On top of that, getting this service as part of our Microsoft 365 subscription is a real win – it saves us money and the hassle of a standalone, clunkier, third-party product. I strongly recommend it for simple management, solid basic security and smooth integration. EOP is definitely a smart and affordable pick.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ohanyere U.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

It’s nice to review this software

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

It is really good because it synchronizes my data

What is your favorite aspect of this product?

Analytics dashboard

What do you dislike most about this product?

Nothing actually

What recommendations would you give to someone considering this product?

Yes, I would

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Praveen J.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Best user interface and fast processing app

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Its continuous updates are superb

What is your favorite aspect of this product?

It is light weight for the computer in terms of CPU processing

What do you dislike most about this product?

Price is too much

What recommendations would you give to someone considering this product?

Good product any one can understand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

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