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Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

8.5 /10

CX Score

8.7 /10

46 Reviews Write a Review

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What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

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2025 Data Quadrant Champion

Latest Award, 2025

2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

2 Top Rated Features

2025

3 Top Rated Capabilities

8 Top Rated Features

2024

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

5% Negative

10% Neutral

85% Positive

Pros

Effective Service
Includes Product Enhancements
Performance Enhancing
Helps Innovate

Feature Ratings

Average 84

O365 integration

Anti-Spoofing Protection

Tagging

Phishing Protection

Artificial Intelligence / Machine Learning

Administrator Dashboard and Reporting

Email Account Protection

Managed Services Offering

Data Loss Prevention

User Flagging of Suspicious Emails

Administrator Email Processing

Vendor Capability Ratings

Average 80

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Also Featured in...

Secure Email Gateway

Score 7.8

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Mark A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

MS EOP—Reliable Protection Against Email Threats

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

What I think differentiates MS EOP from other similar products are the robust ATP (safe links, safe attachments) and its DLP that prevents accidental or intentional leaks of the company's sensitive data, e.g., SSNs. Others include scalability capabilities, its real-time reporting, and, mostly, its cost effectiveness since it's hosted in the cloud by Microsoft.

What is your favorite aspect of this product?

Cost Effective

What do you dislike most about this product?

False Positives: flagging legitimate incoming mails as spam or being malicious

What recommendations would you give to someone considering this product?

To prioritize integration and Email security in choosing Microsoft EOP

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Howard C.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Great software, uses it everyday

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

ease of use

What do you dislike most about this product?

can't really think of one

What recommendations would you give to someone considering this product?

to use it extensively

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel G.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Security and Efficiency Within Reach of Everyone

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Microsoft EOP stands out among other industry products because it embraces simplicity and easy accessibility for its users. EOP stands out from similar solutions because it provides an interface which enables users to handle email security management without encountering difficulties. It suits organizations of all sizes since it matches both extensive businesses alongside smaller companies that operate with restricted resources and time.

What is your favorite aspect of this product?

I find the protection of our email data through EOP to be the leading reason for my contentment with the system. I can modify all filtering systems along with setup alerts to construct a specific set of protections that fits our organization's requirements. The system operates at an impressive level because it generates few incorrect alerts which lets our workers stay focused on their work tasks.

What do you dislike most about this product?

The documentation and tutorial materials have limited scope which constitutes the main drawback of using EOP. The discovery of intuitive interfaces along with occasional challenging advanced settings remains a common experience during use. The assistance of technical support personnel combined with being patient provides a solution to these issues.

What recommendations would you give to someone considering this product?

Without any doubt I would recommend Microsoft EOP as the optimal solution. The security measures together with the user-friendly interface and wide accessibility classify Microsoft EOP as the perfect solution for digital communication protection in any organization. The support from Microsoft provides users with reassurance about the reliability of the service. Users who seek a user-friendly solution for email security should choose EOP as their security system.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

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Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

Microsoft Exchange Online Protection Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Secure Email Gateway

Microsoft Exchange Online Protection Reviews

Mark A.

MS EOP—Reliable Protection Against Email Threats

Likeliness to Recommend

Pros

Howard C.

Great software, uses it everyday

Likeliness to Recommend

Pros

Daniel G.

Security and Efficiency Within Reach of Everyone

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Check Point Email Security

SpamTitan

Cisco Secure Email Threat Defense

Acronis Cyber Protect Cloud

Proofpoint Advanced Threat Protection

IRONSCALES

1
Since last award

1
Since last award

3
Since last award

Feature Ratings

O365 integration

Anti-Spoofing Protection

Tagging

Phishing Protection

Artificial Intelligence / Machine Learning

Administrator Dashboard and Reporting

Email Account Protection

Managed Services Offering

Data Loss Prevention

User Flagging of Suspicious Emails

Administrator Email Processing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support