Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

8.3 /10

CX Score

8.7 /10

47 Reviews Write a Review

Claim Software

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

Filter By

2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

3 Top Rated Features

2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

2 Top Rated Features

2025

3 Top Rated Capabilities

8 Top Rated Features

2024

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

7 Top Rated Features

2023

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

5% Negative

9% Neutral

86% Positive

Pros

Includes Product Enhancements
Performance Enhancing
Effective Service
Continually Improving Product

Feature Ratings

Average 81

O365/ Google Integration

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Artificial Intelligence / Machine Learning

Phishing Protection

Managed Services Offering

Data Loss Prevention

Administrator Email Processing

User Flagging of Suspicious Emails

Vendor Capability Ratings

Average 79

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support

Also Featured in...

Secure Email Gateway

Score 7.8

View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

David H.

Role: Sales Marketing
Industry: Media
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Sep 2025

Microsoft EOP is great at protecting emails

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

How it is easily integrated with other Microsoft products

What is your favorite aspect of this product?

Not getting viruses

What do you dislike most about this product?

It does sent some vendor emails to spam accedently

What recommendations would you give to someone considering this product?

Very good product provides great security for our emails.

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Joy E.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

My Honest Review of the Microsoft Exchange Online

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Microsoft Exchange Online Protection offers deep integration with Microsoft 365 and Azure services, which offers a unified and streamlined experience-

What is your favorite aspect of this product?

I like it because as a user of Microsoft365, it is cost efficient.

What do you dislike most about this product?

The customization options are somehow limited, especially for organizations with specific security needs or complex environments.

What recommendations would you give to someone considering this product?

It offers a unified experience because of its integration with Microsoft 365, and it is also cost efficient.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Upekha L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Microsoft Exchange Online Protection - Pros & Cons

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Advanced threat protection features Integration with M365 Data loss prevention Scalability

What is your favorite aspect of this product?

Native compatibility

What do you dislike most about this product?

Anti phishing anti malware basic not as advanced as some rivals

What recommendations would you give to someone considering this product?

Evaluate security needs Assess security needs Advanced threat protection

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Cons

Under Delivered

Most Popular Microsoft Exchange Online Protection Comparisons

Check Point Workspace Security
Compare
Acronis Cyber Platform
Compare
Cisco Secure Email Threat Defense
Compare
SpamTitan
Compare
IRONSCALES
Compare
Proofpoint Advanced Threat Protection
Compare

See All Alternatives

Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

Microsoft Exchange Online Protection Ratings

87 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

O365/ Google Integration Integrates directly and seamlessly with Microsoft's or Google's cloud email service without the need for redirection or change to MX records or SPF entries.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Secure Email Gateway

Microsoft Exchange Online Protection Reviews

David H.

Microsoft EOP is great at protecting emails

Likeliness to Recommend

Pros

Joy E.

My Honest Review of the Microsoft Exchange Online

Likeliness to Recommend

Pros

Upekha L.

Microsoft Exchange Online Protection - Pros & Cons

Likeliness to Recommend

Pros

Cons

Most Popular Microsoft Exchange Online Protection Comparisons

Check Point Workspace Security

Acronis Cyber Platform

Cisco Secure Email Threat Defense

SpamTitan

IRONSCALES

Proofpoint Advanced Threat Protection

Feature Ratings

O365/ Google Integration

Anti-Spoofing Protection

Administrator Dashboard and Reporting

Email Account Protection

Tagging

Artificial Intelligence / Machine Learning

Phishing Protection

Managed Services Offering

Data Loss Prevention

Administrator Email Processing

User Flagging of Suspicious Emails

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Vendor Support