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Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score

8.5 /10

CX Score

8.7 /10

64 Reviews Write a Review

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What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details

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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

6 Top Rated Capabilities

4 Top Rated Features

2024

5 Top Rated Capabilities

5 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

0% Negative

9% Neutral

91% Positive

Pros

Enables Productivity
Reliable
Security Protects
Performance Enhancing

Feature Ratings

Average 81

Data Encryption

Storage Optimization

Data Compression

Data Deletion Control and Space Gain

Data Format Native Generic

Multiple Format Support

Restore to Current Format

External Storage Connectivity

Ediscovery Audit Trail

Long Term Data Retention

Platform Support

Vendor Capability Ratings

Average 79

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Exchange Online Archiving Reviews

Varun S.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

User Friendly interface with robust features

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Its seamless integration with M365 products and automatic archiving which offers automatic archiving of emails based on user defined criteria.

What is your favorite aspect of this product?

Its robust compliance and legal features, The ability of perform eDiscovery and implement legal holds directly within the archiving solution helps companies meet regulatory requirements efficiently, making it a valuable tool

What do you dislike most about this product?

One common dislike must be its complexity in setup and management.

What recommendations would you give to someone considering this product?

I would recommend because it is particularly beneficial in regulated industries that need robust compliance and eDiscovery capabilities. If your team values an automated archiving process and easy access to archived emails, this tool is the best choice.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siva Sankar C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to implement and check the emails

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

I have not checked the remaining products we have only used Microsoft Exchange Online Archiving as of now.

What is your favorite aspect of this product?

Customization of the policies can change at any time

What do you dislike most about this product?

Who ever implementing they need more knowledge in this product else it will difficult to do

What recommendations would you give to someone considering this product?

If you are going for the long term then it will be good before enabling the policy to make sure how to disable it and after disabling what will happen to the archive emails.

Pros

Performance Enhancing
Trustworthy
Unique Features
Respectful

Mohammed A.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Reliable email archiving with strong compliance

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Microsoft Exchange Online Archiving stands out mainly because of how tightly it is integrated with Microsoft 365. It works seamlessly with Exchange, retention policies, and eDiscovery tools without needing separate infrastructure or complex setup. This makes it easier to manage compared to standalone archiving solutions, especially for organizations already using Microsoft services.

What is your favorite aspect of this product?

My favorite aspect is the native integration with Microsoft 365 and Exchange Online. Once enabled, archiving and retention policies work consistently in the background with minimal administrative effort, while still meeting compliance and legal requirements.

What do you dislike most about this product?

The admin experience can feel confusing at times, especially when navigating between different Microsoft portals for archiving, retention, and eDiscovery. Reporting and visibility into storage usage and policy impact could also be clearer.

What recommendations would you give to someone considering this product?

This product works best for organizations that are already invested in Microsoft 365. Make sure you clearly understand retention policies and compliance requirements before enabling it, and plan time to learn the admin tools. If you need heavy customization or advanced reporting, review those limitations in advance.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

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Microsoft Exchange Online Archiving

What is Microsoft Exchange Online Archiving?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

Microsoft Exchange Online Archiving Ratings

85 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Exchange Online Archiving?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Exchange Online Archiving Reviews

Varun S.

User Friendly interface with robust features

Likeliness to Recommend

Pros

Siva Sankar C.

Easy to implement and check the emails

Likeliness to Recommend

Pros

Mohammed A.

Reliable email archiving with strong compliance

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Archiving Comparisons

Google Vault

Bloomberg Vault

Mimecast Cloud Archive

Arctera Insight Archiving

Barracuda Message Archiver

Proofpoint Archive

1
Since last award

Feature Ratings

Data Encryption

Storage Optimization

Data Compression

Data Deletion Control and Space Gain

Data Format Native Generic

Multiple Format Support

Restore to Current Format

External Storage Connectivity

Ediscovery Audit Trail

Long Term Data Retention

Platform Support

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support