Microsoft Defender for Office 365 Customer Reviews 2023 |

What is Microsoft Defender for Office 365?

Microsoft Defender for Office 365 offers a comprehensive solution to protect your organization and employees from advanced, targeted and zero-day phishing, malware and business email compromise attacks.

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Microsoft Defender for Office 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Defender for Office 365.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 2
Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Defender for Office 365?

0% Negative

11% Neutral

89% Positive

Pros

Includes Product Enhancements
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 84

Data Loss Prevention

90

Malware Blocking

86

Administrator Dashboard and Reporting

86

Administrator Email Processing

86

End-User Warnings in Email Client Software

86

Bulk Remediation

85

O365 integration

85

Tagging

85

User Flagging of Suspicious Emails

85

Email Account Protection

84

Artificial Intelligence / Machine Learning

84

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

97

Product Strategy and Rate of Improvement

93

Breadth of Features

89

Availability and Quality of Training

88

Ease of IT Administration

88

Quality of Features

88

Business Value Created

86

Ease of Customization

86

Ease of Data Integration

85

Vendor Support

85

Ease of Implementation

84

Microsoft Defender for Office 365 Reviews

Ronald L.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to manage, always improving

Likeliness to Recommend

9 / 10

What differentiates Microsoft Defender for Office 365 from other similar products?

Always improving its product every year which is always good to see. They are also investing a lot of money in security in general.

What is your favorite aspect of this product?

The new AI features that are enabling security admins to do less work! Ha!

What do you dislike most about this product?

The cost is not prohibitive, but it does have other competition in the market place, such as Proofpoint.

What recommendations would you give to someone considering this product?

Try a few licenses first to see if it is right for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2023

Easy to use and implement email protection

Likeliness to Recommend

9 / 10

Pros

Transparent
Includes Product Enhancements
Friendly Negotiation
Helps Innovate

Cons

Less Performance Enhancing
Commodity Features
Less Inspiring

Gabriel R.

Role: C-Level
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Reliable Protection for Emails and Cloud Storage

Likeliness to Recommend

10 / 10

What differentiates Microsoft Defender for Office 365 from other similar products?

What I like about Microsoft 365 is the ability to monitor multiple devices simultaneously from many locations. It's great to have a software that protects from malicious intents across many devices, and with real time monitoring. They even protect your email and cloud storage accounts associated with Microsoft.

What is your favorite aspect of this product?

That it can actually monitor one's emails from all sorts of threats like attachments that may come as malware, phishing attempts, or identity theft for example. It's always important to not open any attachments from unknown senders, but Microsoft Defender adds that 24-hour monitoring to keep accounts safe when going through emails.

What do you dislike most about this product?

I don't have any complaints. It is a general software that does well what it is intended to do. And it's part of any Microsoft-included device.

What recommendations would you give to someone considering this product?

If you're looking for reliability in email and cloud storage protection around the clock from attackers, I highly recommend Microsoft Defender :)

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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Microsoft Defender for Office 365

Microsoft Defender for Office 365

What is Microsoft Defender for Office 365?

Company Details

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Awards & Recognition

Microsoft Defender for Office 365 Ratings

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 2Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Defender for Office 365?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Microsoft Defender for Office 365 Reviews

Ronald L.

Easy to manage, always improving

Likeliness to Recommend

Pros

Easy to use and implement email protection

Likeliness to Recommend

Pros

Cons

Gabriel R.

Reliable Protection for Emails and Cloud Storage

Likeliness to Recommend

Pros

Most Popular Microsoft Defender for Office 365 Comparisons

Avanan

IRONSCALES

Armorblox

SpamTitan

Microsoft Exchange Online Protection

Proofpoint Email Protection

Down 2
Since last award

Feature Ratings

Data Loss Prevention

Malware Blocking

Administrator Dashboard and Reporting

Administrator Email Processing

End-User Warnings in Email Client Software

Bulk Remediation

O365 integration

Tagging

User Flagging of Suspicious Emails

Email Account Protection

Artificial Intelligence / Machine Learning

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation