What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Patel S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Excellent Access Management Package.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost sharing and collaboration power its nice.
What is your favorite aspect of this product?
Easy on document collaboration among the team members.
What do you dislike most about this product?
Mattermost its an easy product and the configuration is very simple.
What recommendations would you give to someone considering this product?
Mattermost integration support is good, functional search option and very easy on task management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rishi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Easy, small scale, cost efficient messaging app
Likeliness to Recommend
What differentiates Mattermost from other similar products?
mattermost can be hosted on your domain / server which reduces the maintenance fees that need to be paid to the software company regularly. It is fast has good user interface and experience.
What is your favorite aspect of this product?
It can be hosted on personal servers and save a fortune on the subscription as opposed to other messaging apps available for business.
What do you dislike most about this product?
it doesn't have a lot of collaborative and integrated tools enhanced for productivity. It doesn't serve a variety of other smaller handy tools.
What recommendations would you give to someone considering this product?
Provide features to integrate more tools to increase productivity of the employees.
Pros
- Fair
- Over Delivered
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
- Commodity Features
- Less Effective Service
Please tell us why you think this review should be flagged.
Debbie J.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2020
Files and Screen Sharing Package.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
The ability to keep various groups private.
What is your favorite aspect of this product?
I like the fact that members are allowed to join any time and also leave as they want.
What do you dislike most about this product?
No performance problems.
What recommendations would you give to someone considering this product?
Very amazing tool, easy for the user to adapt and the tool usage training is very simple and effective.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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