Mapbox Logo
Mapbox Logo
Mapbox

Mapbox

Composite Score
7.1 /10
CX Score
7.1 /10
Category
Mapbox
7.1 /10

What is Mapbox?

Mapbox is the location platform for developers, providing a complete suite of mapping and location services including global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox APIs and SDKs across platforms, from web to mobile to embedded systems. Highly performant, customizable, and scalable, Mapbox services are trusted by companies across industries spanning logistics, business intelligence, consumer apps and beyond.

Company Details


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Awards & Recognition

Mapbox won the following awards in the Geographic Information Systems category

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Mapbox Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mapbox.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mapbox?

3% Negative
10% Neutral
87% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Unique Features

Feature Ratings

Average 76

Web GIS

100

Coordinate System Support

100

Advanced Spatial Analysis

83

Mobile

79

Spatial Analysis & Geoprocessing

79

Mapping & Visualization

77

Geo Coding

77

Cartographic Design & Production

76

Spatial Data Management

75

Geodata Collaboration

75

Dashboards, Analytics and Reporting

75

Vendor Capability Ratings

Average 78

Business Value Created

84

Quality of Features

81

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

79

Usability and Intuitiveness

78

Ease of IT Administration

77

Ease of Implementation

76

Vendor Support

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

Mapbox Reviews

Nick L.

  • Role: Consultant
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to get started and be thrilled, hard to cost.

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

No competitor offers the level of overall ecosystem quality, engagement and tuning into the web community, at this pricing.

What is your favorite aspect of this product?

The standards, design and implementation layers were created by the same people. Maximized integration to push cartography forward. Same place to do your processing, styling, hosting. Respect.

What do you dislike most about this product?

You might become vendor locked-in when you start speaking too much Mapbox dialect. Especially with map tiles. Especially since they close-sourced their frontend library.

What recommendations would you give to someone considering this product?

Awesome products as long as you have the developer to back you up. High learning curve.

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Respectful

Cons

  • Less Performance Enhancing

Mark H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Reliable and quality product.

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

Mapbox has excellent geolocation and current maps. The customisation of the maps is elegant and makes integration into our websites seamless. The vendor support is outstanding and the price is competitive.

What is your favorite aspect of this product?

The geolocation tools have proven to be superior to competitor platforms.

What do you dislike most about this product?

I have no dislikes about Mapbox.

What recommendations would you give to someone considering this product?

Choose the correct implementation carefully. There are many different tools available that have varying features and relative costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tek K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent product for map visualization!

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

Mapbox is differentiated from other similar products in several ways. Firstly, Mapbox offers a range of custom and open source tools that allow developers to create customized and interactive maps. These tools include the Mapbox Studio, which provides an intuitive interface to customize and design maps. Additionally, Mapbox has a library of vector tiles which allow developers to create maps with more detailed and complex visualizations. Finally, Mapbox has a powerful API that allows developers to integrate maps into their applications.

What is your favorite aspect of this product?

My favorite aspect of Mapbox's product is the powerful and versatile mapping tools they offer. From the easy-to-use Mapbox Studio to the powerful Mapbox GL JS library, Mapbox provides the tools necessary to build custom, interactive maps for any application. Additionally, the vast array of APIs and data sources available through Mapbox make it easy to integrate with existing applications and services.

What do you dislike most about this product?

One of the biggest drawbacks to the Mapbox product is that it can be expensive for larger organizations and businesses. The pricing structure is complicated and often requires custom plans to get the features needed. Additionally, some features may require additional third-party integrations and plugins, which can add to the cost. Finally, some users have reported difficulty navigating the Mapbox platform and finding the specific features and tools needed.

What recommendations would you give to someone considering this product?

My recommendations would be: 1. Research the pricing structure to ensure it meets your budget and needs. 2. Consider the product's features to make sure they fit your specific requirements. 3. Review the customer service options to make sure you have access to help when needed. 4. Make sure the product is compatible with any other software you may be using. 5. Try out the product's demo version to get a better idea of how it works. 6. Read user reviews to determine how well the product works for other users. 7. Consider the scalability of the product to make sure it can handle your growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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