What is Manychat?
Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
2
Since last award
95 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Manychat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Knowledgebase
Workflow Processing
Integration With CRM
Voice or Text Input
Translation
Personalized Service
Multi-channel
Application Programming Interface
Vendor Capability Ratings
Ease of Customization
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Manychat Reviews
Davide P.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2022
Easy to use, a few integrations and a bit pricey
Likeliness to Recommend
What differentiates Manychat from other similar products?
Only one channel
What is your favorite aspect of this product?
Learning curve without slope
What do you dislike most about this product?
No custom integration
What recommendations would you give to someone considering this product?
You will have to kntegrate with tool like zapier
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Transparent
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
Ritwik J.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Amazing tool for Facebook Messenger Chatbots
Likeliness to Recommend
What differentiates Manychat from other similar products?
Manychat is easy to deploy but it only supports Facebook Messenger and Instagram.
What is your favorite aspect of this product?
Ease of use and it's no-code builder.
What do you dislike most about this product?
No Omnichannel Presence.
What recommendations would you give to someone considering this product?
Good one for Messenger but not worth if you are looking for an omnichannel one.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Anna A.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and great product!
Likeliness to Recommend
What differentiates Manychat from other similar products?
the way you build the bot flows it's so much easier and user friendly
What is your favorite aspect of this product?
the chat flow builder and all the channels available
What do you dislike most about this product?
how hard it is to connect whatsapp and that we can't use SMS # codes or keywords to get a flow started to a specific number
What recommendations would you give to someone considering this product?
watch the tutorials and hire expert help if you don't want to learn how to use it
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Wastes Time
Please tell us why you think this review should be flagged.
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