Manhattan Active Warehouse Management Customer Reviews 2023 |

What is Manhattan Active Warehouse Management?

It is versionless, with continuous access to new capabilities. It was born in the cloud, so when your business needs more, it automatically scales to match that need. It has been infused with intelligence to learn and adapt. It is engineered to be extended, to quickly and easily combine the power of your innovation with ours. Wherever you work, it works.

Company Details

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Manhattan Active Warehouse Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Manhattan Active Warehouse Management.

81 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Manhattan Active Warehouse Management?

9% Negative

18% Neutral

73% Positive

Pros

Client Friendly Policies
Performance Enhancing
Reliable
Trustworthy

Feature Ratings

Average 76

Pick, Pack & Load

79

Shipping Management

79

Receiving and Put-Away

77

Inventory Management

77

Location Management

73

Analytics and Reporting

72

Returns Management

70

Forecasting and Planning

70

Labour Management

68

Invoice Management

67

Purchasing

65

Vendor Capability Ratings

Average 74

Ease of Data Integration

78

Ease of IT Administration

78

Usability and Intuitiveness

77

Availability and Quality of Training

77

Breadth of Features

77

Ease of Implementation

75

Quality of Features

75

Business Value Created

73

Product Strategy and Rate of Improvement

73

Vendor Support

66

Ease of Customization

64

Manhattan Active Warehouse Management Reviews

Anela H.

Role: Operations
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Good, decent, useful

Likeliness to Recommend

8 / 10

What differentiates Manhattan Active Warehouse Management from other similar products?

Very easy to implement and has decent set of features, as a plus, but on the other hand reporting could be improved and more streamlined while additional features should be added either as modules or out of the box

What is your favorite aspect of this product?

Easy to start and use with minimal assistance

What do you dislike most about this product?

Vendor support could be more effective, efficient and thorough

What recommendations would you give to someone considering this product?

If it's a basic warehouse management set you need, it's quick trip to actual use, don't expect a wealth of features

Pros

Fair
Acts with Integrity
Generous Negotitation
Transparent

Gayathri R.

Role: Human Resources
Industry: Technology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use, but a bit pricey

Likeliness to Recommend

10 / 10

What differentiates Manhattan Active Warehouse Management from other similar products?

It's expensive

What is your favorite aspect of this product?

Quality and customisation

What do you dislike most about this product?

High price

What recommendations would you give to someone considering this product?

Highly user friendly

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sujay S.

Role: Consultant
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use, great features, awesome support team

Likeliness to Recommend

10 / 10

What differentiates Manhattan Active Warehouse Management from other similar products?

Highly customizable and flexible. Abundant features needed for industry.

What is your favorite aspect of this product?

Shipping and all the flexibility and loaded features.

What do you dislike most about this product?

Price and training support

What recommendations would you give to someone considering this product?

I would recommend this product to everyone but they should do due diligence and make sure it fits their business model and requirements. Seek a seasoned implementation team.

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

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Manhattan Active Warehouse Management

Manhattan Active Warehouse Management

What is Manhattan Active Warehouse Management?

Company Details

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Awards & Recognition

Manhattan Active Warehouse Management Ratings

81 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love Manhattan Active Warehouse Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pick, Pack & Load Sort and print picking lists and then direct workers to the place where the product is stored and calculate the type and amount of packaging for orders.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Receiving and Put-Away Record and direct workers to to the best location to shelve the product.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Location Management Track inventory and view up-to-date inventory information across multiple locations and define physical and virtual warehouse locations.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Labour Management Automated schedulers plan and forecast workers needed by day and job type according to procurement and shipping schedules, estimate costs and track key KPIs.

Invoice Management Includes invoice creation, invoice capturing, invoice approval, and invoice payments.

Purchasing Storing of supplier information in one place and syncs to inventory levels to manage procurements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Manhattan Active Warehouse Management Reviews

Anela H.

Good, decent, useful

Likeliness to Recommend

Pros

Gayathri R.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Sujay S.

Easy to use, great features, awesome support team

Likeliness to Recommend

Pros

Most Popular Manhattan Active Warehouse Management Comparisons

Latitude Core WMS

Oracle Warehouse Management Cloud

Infor WMS

Dynamics 365 Supply Chain Management

Blue Yonder Supply Chain Planning

DELMIA Apriso

Feature Ratings

Pick, Pack & Load

Shipping Management

Receiving and Put-Away

Inventory Management

Location Management

Analytics and Reporting

Returns Management

Forecasting and Planning

Labour Management

Invoice Management

Purchasing

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization