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Manhattan Associates

Manhattan Active Supply Chain

Composite Score

6.2 /10

CX Score

6.4 /10

6 Reviews Write a Review

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What is Manhattan Active Supply Chain?

Iterating and innovating at top speed, the Manhattan Active Platform is a foundation for supply chain commerce that is cloud native, evergreen, and extensible.

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Manhattan Active Supply Chain Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Manhattan Active Supply Chain?

0% Negative

27% Neutral

73% Positive

Pros

Acts with Integrity
Security Protects
Fair
Respectful

Cons

Vendor Friendly Policies
Vendor's Interest First
Wastes Time

Feature Ratings

Average 78

Manufacturing Planning and Production

100

Forecasting and Planning

Returns Management

Collaboration

Order Management

Transportation Management

Warehouse Management

Demand Planning

Procurement Management

Customer Service

Shipping Management

Vendor Capability Ratings

Average 72

Quality of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Manhattan Active Supply Chain Reviews

Vincent M.

Role: C-Level
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

The Upgrade Every Supply Chain Company Needs

Likeliness to Recommend

9 /10

What differentiates Manhattan Active Supply Chain from other similar products?

Compared to other products, it feels more modern, flexible, and gives better real-time visibility into what’s happening across the supply chain.

What is your favorite aspect of this product?

My favorite thing about Manhattan Active Supply Chain is how it brings planning, warehousing, and transportation together in one place, giving me a clear real-time view of the whole supply chain.

What do you dislike most about this product?

Because the system is so feature-rich, it takes time and training for new users to get comfortable.

What recommendations would you give to someone considering this product?

If you’re thinking about Manhattan Active Supply Chain, be ready for a bit of a learning curve, but don’t let that scare you. Once you get used to it, the way it connects everything and gives real-time insights makes managing the supply chain so much easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Manish V.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

The Only Solution You Need for a Smart

Likeliness to Recommend

7 /10

What differentiates Manhattan Active Supply Chain from other similar products?

Manhattan Active Supply Chain stands out from other similar products due to its advanced machine learning capabilities that enable accurate demand forecasting and optimization. Additionally, its robust integration with IoT devices and real-time visibility across the supply chain provide unparalleled agility and responsiveness. The intuitive user interface and customizable workflows further enhance the user experience, making it a comprehensive and highly efficient solution.

What is your favorite aspect of this product?

Manhattan Active Supply Chain's ability to seamlessly integrate complex data sets and provide actionable insights sets it apart. Its dynamic optimization capabilities empower businesses to adapt quickly to changing market demands and achieve unparalleled supply chain efficiency.

What do you dislike most about this product?

Steep learning curve for new users, potential limitations in customization options, or the cost associated with implementing and maintaining the system. It's always recommended to thoroughly evaluate the product and its features to determine if it aligns with your specific business requirements and preferences.

What recommendations would you give to someone considering this product?

When considering Manhattan Active Supply Chain, I recommend thoroughly assessing your organization's specific supply chain needs and aligning them with the product's features. Additionally, engaging in a comprehensive demo or trial period can help evaluate its suitability, user-friendliness, and overall impact on your supply chain operations.

Pros

Inspires Innovation
Friendly Negotiation
Performance Enhancing
Fair

Cons

Vendor Friendly Policies
Wastes Time
Vendor's Interest First

Leonel V.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Complexity well worthy of the results

Likeliness to Recommend

8 /10

What differentiates Manhattan Active Supply Chain from other similar products?

Can't leave it easily because once you get use to it it's very comfortable

What is your favorite aspect of this product?

Complexity well rewarded with power of data processing

What do you dislike most about this product?

Complexity sometimes makes things too difficult to achieve

What recommendations would you give to someone considering this product?

Tons of tutorials on the web to save time Learning how to use it

Pros

Caring
Security Protects
Unique Features
Effective Service

Cons

Slower Product Innovation
Vendor Friendly Policies
Vendor's Interest First

Manhattan Active Supply Chain

What is Manhattan Active Supply Chain?

Company Details

Book a Free Demo Today!

Manhattan Active Supply Chain Ratings

79 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+64 Net Emotional Footprint

How much do users love Manhattan Active Supply Chain?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Order Management Includes order entry, order processing, order tracking, and parts management.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Manhattan Active Supply Chain Reviews

Vincent M.

The Upgrade Every Supply Chain Company Needs

Likeliness to Recommend

Pros

Manish V.

The Only Solution You Need for a Smart

Likeliness to Recommend

Pros

Cons

Leonel V.

Complexity well worthy of the results

Likeliness to Recommend

Pros

Cons

Feature Ratings

Manufacturing Planning and Production

Forecasting and Planning

Returns Management

Collaboration

Order Management

Transportation Management

Warehouse Management

Demand Planning

Procurement Management

Customer Service

Shipping Management

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization