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What is M-Files ECM?
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
90 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Access Permissions Management
Collaboration
ECM Document Management
File Approvals Esignatures
Mobile
File Conversion
Ediscovery Audit Trail
Search
Workflow Process Automation
Metadata Management
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Permissions in M-Files
![Permissions in M-Files Screenshot](https://cdn.softwarereviews.com/production/screenshots/offerings/3069/original/permissions.png?1718119400)
Pinned items in M-Files
![Pinned items in M-Files Screenshot](https://cdn.softwarereviews.com/production/screenshots/offerings/3069/original/pinned.png?1718119400)
Process maps in M-Files
![Process maps in M-Files Screenshot](https://cdn.softwarereviews.com/production/screenshots/offerings/3069/original/process-maps.png?1718119400)
Open profile in M-Files
![Open profile in M-Files Screenshot](https://cdn.softwarereviews.com/production/screenshots/offerings/3069/original/profile-open.png?1718119400)
Search in M-Files
![Search in M-Files Screenshot](https://cdn.softwarereviews.com/production/screenshots/offerings/3069/original/search.png?1718119400)
M-Files - The leading knowledge work automation platform
Three ways Knowledge Work Automation and AI will change the way we work in 2024
M-Files ECM Reviews
![](https://cdn.softwarereviews.com/production/profile_image/1367604/original/1367604.jpg?1621786431)
Better A.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2021
Powerful software
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
No issue in day to day repeating tasks
What is your favorite aspect of this product?
Multitasking functions
What do you dislike most about this product?
They might introduce more features for work
What recommendations would you give to someone considering this product?
surely go for this one!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing