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Loomly Logo
Loomly

Loomly

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Loomly
7.9 /10

What is Loomly?

From SMEs to large corporations, agencies and non-profits, teams of all sizes need to embrace the processes, workflows and tools that foster Brand Success. Manage your entire publishing process effectively within Loomly: from inspiration and first mockups, to creation and approval, and finally publishing and evaluation.

Company Details


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Awards & Recognition

Loomly won the following awards in the Social Media Management - Midmarket category

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Loomly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Loomly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

89 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Loomly?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Effective Service

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Social Media Channel Integration Outbound

89

Campaign Execution

87

Social Post Archival

85

Social Moderation and Workflow Management

84

Social Response Management

84

Dashboards and Visualization

81

Trend Analysis

79

Sentiment Analysis

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Ease of Data Integration

84

Ease of Customization

83

Quality of Features

83

Business Value Created

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

78

Usability and Intuitiveness

78

Vendor Support

77

Availability and Quality of Training

77

Loomly Reviews

Christopher W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Easiest, Best Tool for Scheduling Social Media"

Likeliness to Recommend

8 /10

What differentiates Loomly from other similar products?

When it comes to client features, white label choices, customer support, post ideas, libraries, and post experiences, Loomly beats out the competition hands down.

What is your favorite aspect of this product?

Loomly is the best social media management platform I've tried thus far, beating out Sprout Social, Hootsuite, and Sendible. Brands in the early stages of development may use it to boost their social media presence at a low cost. Compared to other top-tier rivals, Loomly's collaboration capabilities are similar at a considerably more inexpensive pricing range.

What do you dislike most about this product?

There is need for improvement in the interactions and responses function. Some interactions have been missed since the social accounts have been disconnected without notice.

What recommendations would you give to someone considering this product?

My personal social media profiles utilize loomly, which helps with marketing and makes publishing a snap.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ajay S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The perfect solution to manage your social media!

Likeliness to Recommend

10 /10

What differentiates Loomly from other similar products?

Loomly offers the ability to integrate with many social media platforms which makes it easier for me to schedule posts on each of it through Loomly platform itself so I can manage all my assets in one central place. Loomly also gives us timely content suggestions and hashtag suggestions to include in our posts so we can better target and get a good reach. Loomly also enables us to work on collaborative workflows where we can get the content reviewed and approved by the mid-managements. These features differentiates Loomly from the other products that are available on the market.

What is your favorite aspect of this product?

My favorite aspect of Loomly is the content calendar that it offers where we can plan and schedule our monthly/weekly content prior to the publishing date while notifying the relevant managements to review and approve it beforehand. This also reduced the usage and circulation of multiple excel sheets to plan content for social media.

What do you dislike most about this product?

The only thing that I dislike about Loomly is it's inability to directly publish Instagram carousel posts without the users having to install the Loomly mobile app and manually doing it.

What recommendations would you give to someone considering this product?

Loomly would be 100% recommended for anyone who is considering a software solution to better manage all of their social media platforms without having to worry about manually posting content at relevant times as Loomly allows you to schedule posts for each social media platforms of your company along with a breadth of other extensive features. Their customer support is also very good and friendly. A highly recommended software!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lindsay K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Loomly makes social media planning easy.

Likeliness to Recommend

9 /10

What differentiates Loomly from other similar products?

it is cheaper and has a good user interface and better process for creating posts.

What is your favorite aspect of this product?

If you're a marketer, Loomly lets you exchange material with clients without providing them complete project scope. This allows us to customise our audiences and perceive each channel as a separate entity, which we like.

What do you dislike most about this product?

The calendar feature is the only thing I'd change about it. When I want to move backwards or forwards instead of scrolling through the weeks, I have to manually switch to another month. I also don't like the fact that I'm greeted with a list of all my posts when I log in. I'd like it if the calendar could be set as my default since that's what I use the most. My interest in the account's final user is likewise high. So, it was either our staff or the customer, as I could tell.

What recommendations would you give to someone considering this product?

Overall, I've found Loomly to be the best social media manager I've worked with. As a business, we have really benefitted from its ease of use and the capabilities it provides.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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