LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor Platform Logo Award Winner Product Badge
LogicMonitor

LogicMonitor Platform

Composite Score
7.8 /10
CX Score
8.0 /10
Category
LogicMonitor Platform
7.8 /10

What is LogicMonitor Platform?

Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.

Company Details


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Awards & Recognition

LogicMonitor Platform won the following awards in the Network Monitoring - Enterprise category

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LogicMonitor Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogicMonitor Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicMonitor Platform?

0% Negative
8% Neutral
92% Positive

Pros

  • Efficient Service
  • Respectful
  • Saves Time
  • Caring

Feature Ratings

Average 82

Network Quality of Service

85

Network Performance Management

85

Traffic Monitoring

85

Network Reporting

84

Operational Dashboard

84

Network Configuration Management

83

Network Analytics

81

Network Mapping

81

Network Environment Monitoring

78

Network Compliance Management

77

Vendor Capability Ratings

Average 81

Quality of Features

86

Ease of IT Administration

85

Vendor Support

84

Usability and Intuitiveness

82

Business Value Created

82

Availability and Quality of Training

82

Ease of Data Integration

82

Breadth of Features

80

Ease of Customization

80

Ease of Implementation

78

Product Strategy and Rate of Improvement

76

LogicMonitor Platform Reviews

Antoine R.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Proactive incident management

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

LogicMonitor stands out for highly configurable dashboards and alerts.

What is your favorite aspect of this product?

I like seamless multi-cloud monitoring capabilities.

What do you dislike most about this product?

Alert tuning can be time-consuming.

What recommendations would you give to someone considering this product?

Customize alerts carefully to reduce noise.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tom H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Data, server and network monitoring

Likeliness to Recommend

9 /10

What differentiates LogicMonitor Platform from other similar products?

The support was outstanding and we were able to achieve our goal of delivering numerous results. It achieved its strategic objective at a remarkably high level and much more.

What is your favorite aspect of this product?

I can better monitor my infrastructure's servers, networks, storage and applications. As a result, I have been able to identify problems and resolve them before service interruptions occur.

What do you dislike most about this product?

For new users, the learning curve can be a bit steep.

What recommendations would you give to someone considering this product?

Because LogicMonitor allows us to constantly monitor and control all of our data, it is largely responsible for the success of our business. Its main function is to improve our ability to monitor and resolve previous problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Jessica H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Grailing Success in Biotech Operations

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

The platform's anomaly detection and predictive analytics features are noteworthy. By analyzing historical data and trends, LogicMonitor can identify potential issues before they escalate, enabling proactive remediation.

What do you dislike most about this product?

The time-consuming set up.

What recommendations would you give to someone considering this product?

Its ability to monitor a wide range of technologies, including cloud services, servers, and applications, ensures comprehensive visibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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