What is Laserfiche ECM?
Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLaserfiche ECM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Laserfiche ECM.
93 Likeliness to Recommend
5
Since last award
99 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche ECM?
Pros
- Reliable
- Performance Enhancing
- Fair
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ECM Document Management
Workflow Process Automation
Metadata Management
Search
Capture Channels
File Approvals Esignatures
Ediscovery Audit Trail
Mobile
Collaboration
Access Permissions Management
File Conversion
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Laserfiche ECM Reviews
Michael O.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Laserfiche is saving our users time
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
I have never used similar products
What is your favorite aspect of this product?
The ability to customize
What do you dislike most about this product?
Could use better technical customization options
What recommendations would you give to someone considering this product?
Good for many different aspects of transitioning to electronic processes
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John R.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2024
Great Suite of Integrated Components!
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
The company’s responsiveness to user requests for features.
What is your favorite aspect of this product?
Laserfiche Forms
What do you dislike most about this product?
It does not yet have a fully integrated e-signature component.
What recommendations would you give to someone considering this product?
Talk to organizations similar to yours that are already using it to find out how they’re using it and how they’re customizing it to meet their needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Haylee G.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easily Organize and Streamline Documents
Likeliness to Recommend
What differentiates Laserfiche ECM from other similar products?
Laserfiche sets itself apart with its comprehensive feature suite, including powerful workflow automation capabilities. Unlike competitors, it offers a highly customizable platform adaptable to diverse organizational needs. Robust security measures safeguard sensitive data effectively, while its user-friendly interface ensures accessibility for users of all levels. Laserfiche's commitment to ongoing innovation keeps it at the forefront of ECM solutions, making it an ideal choice for organizations seeking efficiency, security, and flexibility in document management.
What is your favorite aspect of this product?
Laserfiche's robust workflow capabilities to be particularly appealing. These features enable me to automate repetitive tasks, streamline business processes, and improve overall efficiency within my organization.
What do you dislike most about this product?
Theres not much to dislike about Laserfiche!
What recommendations would you give to someone considering this product?
I would suggest beginning with a gradual implementation, focusing on 1-2 departments initially. Identifying champions within these departments to spearhead the project can help smooth the transition, as resistance to change is natural and requires time to overcome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing