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Infios

Körber

Composite Score

7.4 /10

CX Score

7.6 /10

14 Reviews Write a Review

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What is Körber?

From the warehouse to the storefront, from the desktop to the driver’s cab, achieve new levels of supply chain responsiveness, performance and profitability.

Company Details

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Awards & Recognition

Körber won the following awards in the Supply Chain Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

7 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

8 Top Rated Features

2023

Körber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Körber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Körber?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 83

Order Management

Warehouse Management

Inventory Management

Returns Management

Demand Planning

Customer Service

Supplier Management

Procurement Management

Transportation Management

Collaboration

Shipping Management

Vendor Capability Ratings

Average 77

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support

Körber Reviews

Muhammad U.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Fabulous product

Likeliness to Recommend

10 /10

What differentiates Körber from other similar products?

That product is fast and user friendly

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Give high attention to avoid mistakes

What recommendations would you give to someone considering this product?

The product is highly user friendly but needs careful consideration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pallavi R.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great product

Likeliness to Recommend

10 /10

What differentiates Körber from other similar products?

Its ability to seamlessly connect to various software.

What is your favorite aspect of this product?

The ware house and data management

What do you dislike most about this product?

Its a little complicated for beginners to start with.

What recommendations would you give to someone considering this product?

Good product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Körber

What is Körber?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Körber Ratings

88 Likeliness to Recommend

3 Since last award

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Körber?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Includes order entry, order processing, order tracking, and parts management.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Körber Reviews

Muhammad U.

Fabulous product

Likeliness to Recommend

Pros

Pallavi R.

Great product

Likeliness to Recommend

Pros

3
Since last award

3
Since last award

Feature Ratings

Order Management

Warehouse Management

Inventory Management

Returns Management

Demand Planning

Customer Service

Supplier Management

Procurement Management

Transportation Management

Collaboration

Shipping Management

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Implementation

Quality of Features

Business Value Created

Vendor Support